Experienced housekeeping management professional bringing expertise in budget administration, inventory controls and schedule management.10+ Year record of success in hospitality operations.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Housekeeping Manager
Al Khoory Hotel Apartment
09.2023 - Current
Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
Trained and mentored all new personnel to maximize quality of service and performance.
Assisted in budget creation for the Housekeeping Department, ensuring accurate forecasting of expenses related to staffing, supplies, equipment, and other costs.
Ensured compliance with safety regulations, maintaining a safe work environment for all employees.
Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
Established productive relationships with vendors to ensure timely delivery of quality products and services.
Implemented eco-friendly practices within the department, reducing environmental impact and increasing sustainability efforts.
Implemented innovative solutions for common housekeeping challenges, resulting in increased efficiency and reduced operational costs.
Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
Improved employee retention rates through effective communication, feedback mechanisms, and recognition programs.
Managed budgets for staff, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
Managed staff of 28 housekeepers.
Housekeeping Manager
Nehal Hotel
9 2021 - 4 2023
Liaised with customers to ensure housekeeping needs were adequately fulfilled, noting and acting on feedback for increased
Reduced financial discrepancies through accurate management of payroll and bookkeeping processes
Evaluated employee performance and developed improvement plans, maximizing team efficiency
Completed schedules, shift reports and other business documentation in accurate and timely manner
Monitored cost controls relating to staff efficiency, waste reduction and assessing regularly to save
Provided ongoing training and support to housekeeping staff, offering thorough inductions to establish successful work habits
Trained and mentored all new personnel to maximize quality of service and performance
Managed stock controls products to always enable effective and efficient results
Effectively supervised and coordinated activities of housekeeping staff
Drove improvements to workflow and room turnover with hands-on, proactive management style
Managed expenses and inventory for optimal budget tracking
Worked closely with front-of-house to strategically manage room cleaning in conjunction with check in and departure times
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency
Worked with front desk to respond promptly to guest requests, maximizing customer satisfaction
Implemented consistently high standards of cleanliness and for improved customer satisfaction
Ensured supply of adequate chemical inventory and maintaining seamless housekeeping operations
Managed staff of 18 housekeepers.
Housekeeping Incharge
Lewna hotel Deira
11.2019 - 09.2021
Liaised with customers to ensure housekeeping needs were adequately fulfilled, noting and acting on feedback for increased
Reduced financial discrepancies through accurate management of payroll and bookkeeping processes
Evaluated employee performance and developed improvement plans, maximizing team efficiency
Completed schedules, shift reports and other business documentation in accurate and timely manner
Monitored cost controls relating to staff efficiency, waste reduction and assessing regularly to save
Provided ongoing training and support to housekeeping staff, offering thorough inductions to establish successful work habits
Trained and mentored all new personnel to maximize quality of service and performance
Managed stock controls products to always enable effective and efficient results
Effectively supervised and coordinated activities of housekeeping staff
Drove improvements to workflow and room turnover with hands-on, proactive management style
Managed expenses and inventory for optimal budget tracking
Worked closely with front-of-house to strategically manage room cleaning in conjunction with check in and departure times
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency
Worked with front desk to respond promptly to guest requests, maximizing customer satisfaction
Implemented consistently high standards of cleanliness and for improved customer satisfaction
Ensured supply of adequate chemical inventory and maintaining seamless housekeeping operations
Housekeeping Supervisor
Four points by Sheraton
12.2018 - 06.2019
Managed expenses and inventory for optimal budget tracking
Ensured supply of adequate chemical inventory and maintaining seamless housekeeping operations
Sorted and removed rubbish and recycling according to schedules maintain clean, safe
Performed administrative duties including rostering, performance management and maintaining efficiency productivity
Implemented consistently high standards of cleanliness and improved customer satisfaction
Provided ongoing training and support to housekeeping staff, offering thorough inductions to establish successful work habits
Managed stock controls products to always enable effective and efficient results
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency
Placed orders for housekeeping supplies and guest toiletries
Completed schedules, shift reports and other business documentation in accurate and timely manner
Communicated repair needs to maintenance staff
Housekeeping Supervisor
Xclusive hotel apartment
10.2016 - 12.2017
Liaised with customers to ensure housekeeping needs were adequately fulfilled, noting and acting on feedback for increased
Reduced financial discrepancies through accurate management of payroll and bookkeeping processes
Evaluated employee performance and developed improvement plans, maximizing team efficiency
Completed schedules, shift reports and other business documentation in accurate and timely manner
Monitored cost controls relating to staff efficiency, waste reduction and assessing regularly to save
Provided ongoing training and support to housekeeping staff, offering thorough inductions to establish successful work habits
Trained and mentored all new personnel to maximize quality of service and performance
Managed stock controls products to always enable effective and efficient results
Effectively supervised and coordinated activities of housekeeping staff
Drove improvements to workflow and room turnover with hands-on, proactive management style
Managed expenses and inventory for optimal budget tracking
Worked closely with front-of-house to strategically manage room cleaning in conjunction with check in and departure times
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency
Worked with front desk to respond promptly to guest requests, maximizing customer satisfaction
Implemented consistently high standards of cleanliness and for improved customer satisfaction
Ensured supply of adequate chemical inventory and maintaining seamless housekeeping operations
Housekeeping Supervisor
Oaks Liwa Heights - JLT
11.2013 - 11.2015
Liaised with customers to ensure housekeeping needs were adequately fulfilled, noting and acting on feedback for increased
Reduced financial discrepancies through accurate management of payroll and bookkeeping processes
Evaluated employee performance and developed improvement plans, maximizing team efficiency
Completed schedules, shift reports and other business documentation in accurate and timely manner
Monitored cost controls relating to staff efficiency, waste reduction and assessing regularly to save
Provided ongoing training and support to housekeeping staff, offering thorough inductions to establish successful work habits
Trained and mentored all new personnel to maximize quality of service and performance
Managed stock controls products to always enable effective and efficient results
Effectively supervised and coordinated activities of housekeeping staff
Drove improvements to workflow and room turnover with hands-on, proactive management style
Managed expenses and inventory for optimal budget tracking
Worked closely with front-of-house to strategically manage room cleaning in conjunction with check in and departure times
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency
Worked with front desk to respond promptly to guest requests, maximizing customer satisfaction
Implemented consistently high standards of cleanliness and for improved customer satisfaction
Ensured supply of adequate chemical inventory and maintaining seamless housekeeping operations
Security Supervisor at Carlton creek Hotel Apartments [4 star]and Carlton Tower Hotel [4 star] [Carlton group Hotels]Security Supervisor at Carlton creek Hotel Apartments [4 star]and Carlton Tower Hotel [4 star] [Carlton group Hotels]