Dayakar Udata
Dubai
Summary
With over 12 years of experience in the IT spectrum across various business verticals, I specialize in Client and Relationship Management and End-to-End Portfolio Management. My expertise extends to Digital Transformation initiatives, optimizing the mobility of business applications, and defining IT strategies that drive results. I have successfully managed business automation programs that span cross-functional areas, overseen IT budgeting and spending, and executed effective digital marketing campaigns, including SMS and email initiatives, as well as implementing VOIP phone solutions. My diverse skill set positions me as a strong asset for organizations aiming to enhance operational efficiency and achieve their business goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Systems Administrator
Intersel Dowding and Mills FZCO
DUBAI
07.2023 - Current
- Proficient in managing and supporting EMiR (Electro Mechanical Information Resource) software to optimize operational efficiency.
- Skilled in the deployment and maintenance of DOTSHR and SKM software, enhancing productivity across teams.
- Expertise in Bio Time and Sage 300 ERP software, streamlining data management processes.
- Experienced in WordPress website management, ensuring seamless user experience and functionality.
- Competent in FortiGate firewall and UNIFI Wi-Fi configuration, strengthening network security and connectivity.
- Comprehensive handling of Office 365 suite, including SharePoint and Exchange, to enhance collaboration and communication within the organization.
- Strong IT infrastructure management skills, ensuring reliable and high-performance IT systems for business continuitffice 365, SharePoint, Exchange
- Reviewed and updated IT policies and procedures, aligning them with current best practices and compliance standards.
- Administered user accounts, permissions, and access rights, maintaining strict data security protocols.
IT Engineer
NStyle International
Dubai
11.2018 - 04.2023
- Managing Kerio Operator Management system Microsoft Exchange Server, Office 365, ERP Server
- All Networks, firewalls and infrastructure of the company
- Managing Cisco CISCO2901-V/K9 Server, Cisco IP Telephony system and Cisco Sx20 Video Confer
- Maintaining Firewall, CCTV, CISCO switches like 2900, HP2620 Manageable (POE) etc
- Provided technical support and guidance to staff, resolving issues promptly to maintain high levels of user satisfaction.
- Implemented and managed IT infrastructure upgrades to support organisational growth and technology advancements.
IT Network Engineer
West zone Group of company
DUBAI
11.2016 - 08.2018
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Diagnosed and resolved complex network problems.
- Contacted manufacturers and vendors for warranty repairs and replacements.
- Provided hands-on troubleshooting, routing and switching to resolve issues with 98% efficiency.
- Configured routers, switches, and firewalls to fortify network security and prevent unauthorised access.
IT Support & coordinator
Surya Metals and Engineering works
Hyderabad
03.2014 - 10.2016
IT Support
My Guru Broadband connection
Vijayawada
03.2012 - 02.2013
Education
B-Tech - Electronics and Computers
K.L University
Skills
Networking
- Operating Systems
- Hardware expertise
- Technical support
- Diagnosing issues
- Project coordination
- Specifications understanding
- Infrastructure updates
- Server improvements
- Active Directory
- Office 365 adept
- Security monitoring
- Comprehensive VMware knowledge
- Documentation and reporting
- CCNA
- CCNP
- Network security
- IT infrastructure management
- Data management
- Office 365 administration
- Network troubleshooting
- Problem solving
- Firewall configuration
Certification
- CCNA
- CCNP
- Google Cybersecurity Professional Certificate V2
- Google IT Support Professional Certificate (v2)
Websites, Portfolios and Profiles
https://www.linkedin.com/in/dayakar-udata-51b91749/
Projects
- Network Design, Infrastructure Deployment, Data Center Deployment, MS Exchange, Office365, MS Private Cloud Deployment and Information Security standards/practices.
Specialties: Infrastructure Design, Information Security, Virtualization, Networks and Systems Administration, Resource Management. Social Marketing.
Interests: Office365, MS Private Cloud, Windows In-tune, Public Cloud
Languages
ENGLISH
HINDI
TELUGU
Timeline
IT Systems Administrator
Intersel Dowding and Mills FZCO
07.2023 - Current
IT Engineer
NStyle International
11.2018 - 04.2023
IT Network Engineer
West zone Group of company
11.2016 - 08.2018
IT Support & coordinator
Surya Metals and Engineering works
03.2014 - 10.2016
IT Support
My Guru Broadband connection
03.2012 - 02.2013
B-Tech - Electronics and Computers
K.L University
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