Dayna-Leigh Hudson
Logistics Specialist
Houston,Texas
Summary
Organized Logistics Specialist with 2 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training. Also, I am a knowledgeable previous legal intern with solid understanding of litigation documentation, client relationship building and court procedures. I have strong interpersonal customer service and collaboration skills as a result of my experiences in food hospitality, labor relations and logistics.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Logistics Specialist
United States Army
killeen , texas
08.2020 - Current
- Established and maintained stock records and other documents such as inventory, material control, accounting, and supply reports.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Organized purchase and delivery of materials needed for various contracts.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Produced weekly status reports detailing logistic operations and problems.
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
- Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements.
- Managed daily activities of inventory operations in alignment with regulatory agencies and related policies with 4,026 lines at $32,778,457.49.
- Handled over 47 customers daily and supported civilians and contractors to foster relationships with diverse groups.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Researched issues and assessed inefficiencies within supply chain using GCSS- ARMY to devise solutions and improve performance.
- Coordinated dispatching of 20 drivers to accomplish daily delivery requirements.
Labor Relations Specialist
Metropolitan Transit Authority
manhattan, new york
01.2017 - 07.2020
- Assessed impact of union proposals on company or government operations.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Conducted research, gathered information from multiple sources and presented results.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Customer Service
jamaican flavors
queens , new york
02.2019 - 06.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Handled 60 customers in a fast-paced setting in coordination with solid team of 12 customer service associates.
- Recommended products to customers, thoroughly explaining details.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Delivered prompt service to prioritize customer needs.
Law Intern
legal outreach
queens , new york
01.2017 - 01.2019
- Researched statutes and laws to support compliance and legal risk management.
- Communicated with law firms and paralegals to gather information for lawsuits.
- Supervised appointment scheduling for 4 attorneys and made adjustments and changes.
- Completed research and established requirements to draft contract process documentation.
- Worked closely with attorneys on case research to prepare for trial.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Participated in and took notes during meetings.
- Organized legal filing system to maximize efficiency.
- Answered questions from management and presented information effectively.
- Reviewed legal information and proofed documentation for errors.
- Conferred with clients and other involved parties to gather and track case information.
Education
High School Diploma - Biology
Medgar Evers College Preparatory High School
Crown Heights, Brooklyn, New York 09.2016 - 06.2020
No Degree - Nursing
Auburn University
Auburn, Alabama 09.2020 - Current
Skills
Spreadsheet tracking
Inventory management procedures
Shipping Documentation
Inventory restocking
Updating logs
ERP and supply chain software
Import/export requirements knowledge
Shipment coordinating
Legal Research
Criminal laws
Exceptional writer
Proficient in MS Office
Document filing
Document preparation
Problem-Solving
Inbound and outbound calling
Report preparation
Complaint resolution
Sales expertise
Stock management
Key holder experience
Staff education and training
Proficient In Microsoft Word
Proficient In Excel
Proficient In PowerPoint
Proficient In Outlook
dancing , track and field , volunteering
I have volunteered at the Long Island Jewish Medical Center during my four years of high school as a administrative assistant. I also currently volunteer as a program and career coordinator.
Timeline
No Degree - Nursing
Auburn University
09.2020 - Current
Logistics Specialist
United States Army
08.2020 - Current
Customer Service
jamaican flavors
02.2019 - 06.2020
Labor Relations Specialist
Metropolitan Transit Authority
01.2017 - 07.2020
Law Intern
legal outreach
01.2017 - 01.2019
High School Diploma - Biology
Medgar Evers College Preparatory High School
09.2016 - 06.2020