DEANNA MAE MARTINEZ
RECEPTIONIST/CONCIERGE
ABU DHABI
Summary
Dedicated Receptionist/Concierge with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
RECEPTIONIST/CONCIERGE
Tafawuq Facilities Management
Abu Dhabi
04.2021 - Current
- Monitored surveillance equipment to prevent unauthorized facility entry on a regular basis
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted guests with luggage and cargo as required
- Received and ensured fulfillment of daily meal orders
- Assisted other departments as needed
- Kept reception area clean and neat to give visitors positive first impression.
- With pleasant and professional telephone voice puts the caller at ease as you address his issue or direct the call to the appropriate staff member.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
ACCOUNTANT ASSISTANT
Wear Mart L.L.C.
Abu Dhabi
01.2019 - 01.2020
- Answer phone calls and E-mails/Relay messages
- Organize and File Documentation
- Perform general clerical duties to include but not limited to: photocopying, filing, scanning and mailing
- Checking monthly timesheets of staffs
- Support and facilitate the completion of regular sales report
- Document expenses and handling petty cash
- Undertake occasional receptionist duties
- Other duties as assigned
- Documented business expenses and sales.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Supervised accounting staff to provide feedback and evaluate progress.
- Communicated with suppliers to reconcile invoice payments.
Education
Bachelor of Science - Hospitality Administration And Management
MARINERS POLYTECHNIC COLLEGES
Bicol Region - Philippines 06.2014 - 03.2017
Secondary Level -
MARINERS POLYTECHNIC COLLEGES
Bicol Region - Philippines 06.2012 - 03.2015
Skills
Service minded
High degree of multi-tasking and time management capability
Interpersonal Communication
Self-Motivated
Active Listening
Attention to Detail
Flexible and Adaptable
Problem-Solving
Accomplishments
TRAININGS (SAFETY OF LIFE AT SEA (SOLAS)) May 21-28, 2018
· Basic Training
· Personal Survival Technique
· Fire Prevention and Fire Fighting
· Elementary First Aid
· Personal Safety and Social Responsibility
Timeline
RECEPTIONIST/CONCIERGE
Tafawuq Facilities Management
04.2021 - Current
ACCOUNTANT ASSISTANT
Wear Mart L.L.C.
01.2019 - 01.2020
Bachelor of Science - Hospitality Administration And Management
MARINERS POLYTECHNIC COLLEGES
06.2014 - 03.2017
Secondary Level -
MARINERS POLYTECHNIC COLLEGES
06.2012 - 03.2015