Decere Mie Mangao

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• Assigned in Landmark groceries ( BCG & Ayala Branch)
• Implemented promotional displays, significantly improved product visibility in stores
• Checked stock rotation frequently, reduced instances of outdated products on shelves.
• Enhanced store appearance with strategic product placements according to planograms.
• Maintained an organized inventory, ensuring all stock levels were accurate and up-to-date.

• Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
• Greeted customers, presented menus and shared information about available special items.
• Advised on food and drink choices based on customer preferences.
• Assisted kitchen staff with food prep, dishwashing and plating food.
• Prepared tables for guests and reset tables between customers.
• Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
• Helped in the arrangement of utensils and cooking equipment, improving workspace organization.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Took orders and portioned food for delivery to client tables.
• Cleared tables to remove dirty utensils and leftover food items.

• Assisted customers in locating specific items to boost satisfaction.
• Carried out active selling from initial customer greeting.
• Ensured store cleanliness for a welcoming shopping environment.
• Collaborated with team members to achieve monthly targets.
• Conducted regular inventory checks, ensuring adequate stock levels at all times.
• Handled cash transactions accurately to avoid discrepancies.
• Processed returned or exchanged items and provided refunds to customers..
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference..

• Delivered excellent customer service to enhance client satisfaction and loyalty.
• Maintained a clean, welcoming reception area for positive first impressions
• Liaised with suppliers for timely delivery of products required in the salon.
• Maximized salon productivity by strategically scheduling appointments.
• Managed inbound calls daily, booking appointments and handling queries using product and service expertise.
• Processed cash and card payments on guests' arrival.