Hi, I’m
DEEPA SUDHEER
Dubai
Summary
Self-motivated and organized professional with over 14 years Dubai Experience providing thorough and skillful support to Department Managers.
Reliable Credit Controller highly effective at assessing risk and working with external departments to develop cross-functional approaches to comprehensive success in credit management. Diligent and dependable professional with expertise in Hospitality software WINHMS & TELOS and well knowledge in the area of AR, Night Auditing & Income Auditing . Good organizational and critical thinking skills & Good analytical skill in problem-solving.
Overview
15
years of professional experience
Work History
Landmark Hotels & Suites
Group Credit controller
04.2021 - Current
Job overview
- Maintain Accounts receivable customer files
- Follow up & collect the payment from Credit parties for our 06 Properties
- Communicate with Customers via phone, email, mail or personally
- Successful in dealing with customer and company personnel at all levels
- Support Management by providing timely and accurate payment and account standing information
- Overseeing customer billing and cash receipts processing
- Check the rate discrepancy and follow up unpaid & short paid invoices
- Preparing & sending Statement of Account to Customers on time
- Conduct monthly Credit Meeting highlighting monthly performance, bad debts, and staff accounts outstanding and discuss any accounts causing concern for follow up and preparing Minutes of the meetings
- Co-ordinate with Group Financial Controller and Sales Team to review the Credit Facility Application Form and submit it for further approval
- Establish Credit limits and credit days for customers and ensure with proper follow up that the payments and balances are not exceeding the limit
- Update and review the company’s Credit policies
- Maintaining credit limits & payment terms in the system
- Analyze financial statements and credit history to better understand how much risk could be involved in extending credit to customers
- Ensure any doubtful debts are brought to the attention of the controller on a timely basis
- Bad debt provisions and write offs to be prepared as and when necessary
- Supervise the credit team and allocate responsibilities as per the requirement
- Co-ordinate with our all Hotels Accts Dept and review Ageing & Party Statement
- Review No show, cancellation, High balance, early check in, late check out and Extra bed charge Reports daily wise
- Check and verify the documents of Guest Refund Form
- Prepare & send Ageing report and outstanding details to Financial Controller
- Supports financial planning by forecasting cash.
Landmark Hotels & Suites
Group Accounts Receivable Supervisor
01.2014 - 03.2021
Lotus Downtown Metro Hotel Aprts
Accounts Receivable cum Income Auditor
05.2012 - 11.2013
Job overview
- Check through one by one all Check-in Registration cards & Check-out folios Check-in date, Check-out date, Room rate, No.of Nights, Res.no
- Package plan along with its correspondence
- Check & verify all Front Office, F&B outlets transactions, Paid out voucher & other miscellaneous charges
- Review to ensure rate charges are accurate and follow up discrepancies in rate against agreed figures
- Audit In-house guest list, telephone & Internet revenue report
- Check all the discounts and allowances transaction for the day
- Check all credit card slips along with credit card summary
- Reconciliation of Credit card machine report with System report
- Balancing of daily transfers to city ledger posting, editing & updating to accounts receivable system
- Preparation of Payment voucher, Receipt Voucher, & Journal Voucher
- Preparation of Daily & monthly revenue report after finished Night Audit
- Posting of all cheque, cash & credit card payments received
- Follow up collection & allocation of payments.
Lotus Boutique Hotel Dubai-UAE
Accounts Receivable cum Night Auditor
09.2010 - 04.2012
Texas Power Services & Contr. L.L.C Dubai-UAE
Asst. Accountant
01.2009 - 08.2010
Job overview
- Maintaining Cash Statements and day to day accounts
- Attending calls from the customers & giving information about our sales product such as Labor camp, Flats, Villas, Studio Flats etc
- Preparation of Offer Letter, Tenancy agreement & letters
- Preparation of quotations & invoices.
Education
Annamalai University INDIA
MSc Maths (to Be Completed)
04.2002
Degree (BSc Maths)
01.1999
Skills
Strategic Planning & Execution
Credit Analysis & Management
Team building & Leadership
Critical thinking & attention to detail
New Employee Training
Multitasking Abilities
Excellent Customer Service
Relationship Management
Capable to meet deadlines
MS-Office (Word, Excel, PowerPoint)
- OSystems: MS Windows XP
- Office Package: MS-Office (Word, Excel, PowerPoint)
- Email Appln: Microsoft Outlook
- A/C Packages: Tally 72 & 9, TELOS, WINHMS, OPERA (F/O)
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Advanced (C1)
Personal Information
- Visa Status: Residence Visa (Transferable)
- Passport Number: R1839157
- Passport Expiry Date: 03/07/2027
- Date of Birth: 10/04/78
- Nationality: Indian
- Marital Status: Married
Training
Worked as Accounts Assistant Trainee in Accounts Academy, Kerala
Project
Done from Accounts Academy, Kerala, India
Maintain all types of books of Accounts subject to PR, SR with summary, Petty cash book, Cash & Bank book, Bank Reconciliation Statement, Stock Register, Preparation of Final Accounts with adjustments.
Maintains Budgets, Cost center, Multi Currency, Debit & Credit note, Job costing Interest Calculation, Tracking Number, Go down, Bill of Material, Payroll etc.
References
Will be submitted on time
Timeline
Group Credit controller
Landmark Hotels & Suites
04.2021 - Current
Group Accounts Receivable Supervisor
Landmark Hotels & Suites
01.2014 - 03.2021
Accounts Receivable cum Income Auditor
Lotus Downtown Metro Hotel Aprts
05.2012 - 11.2013
Accounts Receivable cum Night Auditor
Lotus Boutique Hotel Dubai-UAE
09.2010 - 04.2012
Asst. Accountant
Texas Power Services & Contr. L.L.C Dubai-UAE
01.2009 - 08.2010
Annamalai University
MSc Maths (to Be Completed)
Degree (BSc Maths)
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