Deepa John
Dubai
Summary
An enthusiastic and dedicated Social Worker with professional licensure from Community Development Authority, Dubai. Extensive knowledge and expertise in Home Care Social work, Medical Social Work, Counseling Services, Community Development Services, and Personnel Management. Provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SOCIAL WORKER
Honest Home Health Care Services
2022.10 - Current
- Expertise in preparing documentation and operational requirements needed for new facility licensure registered under Community Development Authority.
- Prepared and developed Code of Conduct, job descriptions and Procedure and Policy Manual for employees and HONEST Home Health Care Services.
- Conduct home visits for psychosocial and needs assessment and facilitate access to necessary resources.
- Formulate client care plan strategies with multidisciplinary teams to provide comprehensive and continuous care.
- Provide compassionate care, emotional support and counseling for clients’ and families to help them deal with their condition.
- Ensure, maintain accurate and complete documentation and retention of client records and files.
- Supervise caregivers, conduct orientations, meetings, performance evaluations regularly and as needed.
- Serve as liaison between government agencies, individuals/families, colleagues, other professionals and agencies for referrals.
- Review and evaluate incident reports, investigate appeals, grievance and complaints concerning clients and employees.
Human Resources Executive
KIMS Management Internationale
2008.05 - 2009.05
- Coordinated human resource planning, sourcing and recruitment of over 50 healthcare and allied professionals in one year for KIMS hospitals and polyclinic projects in GCC countries.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment programs.
- Contribute in collecting and collating of Labour Laws of all GCC countries and tabulate various benefits and statutory compliance variables to ensure clarity in recruitment of manpower to KMI projects.
- Source, scrutinize and shortlist competent healthcare professionals through job portals, online databases, professional associations, professional and social networking groups.
- Coordinate technical evaluation of potential candidates by means of interviews and written exams, with Heads of Departments in KIMS Hospital, Trivandrum.
- Prepare draft of ‘terms of employment’ and getting approval from concerned COO's.
- Coordinate background checks and references, verification and attestation of credentials of selected candidates’ inline with the respective countries’ regulatory requirements.
- Contribute in drafting and documenting employee handbook and various manuals and policies of KIMS overseas hospitals and clinics.
- Update a consolidated HR MIS of all KMI projects on weekly basis.
Medical Social Worker & Public Relations Officer
PAALANA Institute of Medical Sciences
2006.08 - 2008.04
- Drafted and implemented ‘Mother Care’ – A community development project for about 250 underprivileged women with the aim of providing affordable medical treatment and services in rural areas.
- Provide direct services to patients including counseling, advocacy and referrals.
- Organize and conduct community development programs, rural outreach programs and medical camps tp promote health.
- Conduct awareness sessions, health education campaigns and seminars on various aspects like nutritional food, personal hygiene and basic health issues.
- Provide comprehensive psychosocial and needs assessments and counseling for patients in need, to help them deal with their conditions and develop new coping mechanism and techniques.
- Proposed and developed two projects for Department of Endocrinology named 'Care, Cure and Rehabilitation of patients with Diabetes Mellitus’ and ‘Formation and Training of Intensive Diabetic Caretakers’.
- Formulated and coordinated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous inpatient and outpatient care.
- Keep accurate patient records and reports for the release of information and future references.
Education
MASTER OF BUSINESS ADMINISTRATION -
Bharathiar University SDE
India2013
MASTER OF SOCIAL WORK -
Bharathiar University
India2006
B. SC. - MATHEMATICS
Mahatma Gandhi University
India 2004
Skills
- Communication
- Empathy
- Active Listening
- Critical Thinking
- Advocacy
- Cultural competence
- Decision making
- Collaboration
- Time management
- Emotional Intelligence
Certification
- International Behavioral Therapist - IBT (Pursuing)
- Applied Behavioral Analysis Technician - ABAT (Pursuing)
Social Worker/ Counselor
Social Worker License No: CDA-PL-0001396
Issued by: Community Development Authority, Dubai
Expiry: 14/12/2024
Languages
English
Malayalam
Hindi
Personal Details
Nationality: Indian
Gender: Female
DOB: January 30, 1984
Driving License: UAE & India
Visa status: Resident Visa
Timeline
SOCIAL WORKER
Honest Home Health Care Services
2022.10 - Current
Human Resources Executive
KIMS Management Internationale
2008.05 - 2009.05
Medical Social Worker & Public Relations Officer
PAALANA Institute of Medical Sciences
2006.08 - 2008.04
MASTER OF BUSINESS ADMINISTRATION -
Bharathiar University SDE
MASTER OF SOCIAL WORK -
Bharathiar University
B. SC. - MATHEMATICS
Mahatma Gandhi University
- International Behavioral Therapist - IBT (Pursuing)
- Applied Behavioral Analysis Technician - ABAT (Pursuing)
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