DEEPAK ANANTHAKRISHNAN

Product Owner for an in house Legal Product ELA (Enterprise Library Application)

• Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
• Ensured regulatory compliance by working closely with legal teams during the development process.
• Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Enhanced product usability by conducting user research and incorporating feedback into development.
• Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.

Worked in the Capacity of a BA for an in house KYC Application (Global Sanctions Manager)

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Established strong relationships with key stakeholders, fostering collaboration and mutual support.
• Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
• Remedied issues and conflicts among workers using negotiation and active listening.
• Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
• Leading the UAT Phase actively for most of the releases

Worked in the Capacity of a Senior Business Analyst for an Ecommerce Site, National Pen

• Actively participated in all the Agile / Scrum Ceremonies
• Active Involvement in all phases from Requirement gathering to Prod Deployment
• Key involvement in all product features from Ideation to Deployment
• Led 3 releases independently and identified major defects which reduced cost approximately 30%
• Spearheaded Automation use cases so as to reduce manual workload in regression cases and successfully reduced 55 manual hours quarterly
• Collaborated with stakeholders to define project objectives and criteria.
• Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.

Worked in the capacity of a Senior Business Analyst under various domains within the organization, ranging from CDD, Global Sanctions and Merchant Services.

• Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
• Mentored teams and streamlined processes techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
• Collaborated with stakeholders to identify business needs and data sources.
• Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
• Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
• Actively taking part in the hiring / interviewing of new members for our business analysis team to support division growth and create a strong and productive department.