Deepak J Prakash
Sales and Operations Head
Dubai
Summary
Operations and Marketing Head with a track record of driving operational excellence, optimizing processes, and delivering exceptional results. Seeking a challenging leadership position where I can leverage my strategic vision and expertise to lead cross-functional teams, achieve organizational goals, and foster innovation.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Operations and Marketing Head
ZeroPi Tech Solutions
01.2021 - Current
- Led end-to-end B2B and B2C sales strategies, driving a notable increase in client acquisition through targeted outreach, relationship management, and strategic partnerships in the IT services sector.
- Designed and executed marketing campaigns across online and offline channels, aligning brand messaging with business goals, and contributing to a consistent quarterly growth in qualified leads.
- Managed digital presence, including website updates, social media coordination, and basic SEO activities, ensuring brand visibility, and supporting lead generation through performance tracking and analytics.
- Collaborate with the CEO and executive team to define long-term goals, and align operational initiatives with the company's mission.
- Spearhead overall operational strategy and execution to drive business growth, and ensure smooth day-to-day operations.
- Led a team of marketing professionals for successful product launches and promotions.
- Implemented data-driven decision-making processes to guide innovative marketing strategies.
- Established strong relationships with key industry influencers to elevate brand reputation.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Accounts Receivable Manager
Summer Crescent Food Stuff Trading llc
01.2019 - 02.2020
- Direct and manage the accounts receivable team, overseeing billing, collections, and cash applications, to ensure timely and accurate recording of transactions.
- Implement efficient invoicing and collection processes, resulting in a 50% reduction in the average collection period.
- Analyze aging reports and develop collection strategies, leading to a 45% decrease in past-due accounts.
- Collaborate with sales and customer service teams to resolve customer disputes and address payment issues promptly.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Improved department efficiency through the adoption of new technologies and automation tools.
Asst. Surveyor (Risk And loss Surveyor)
Universal Surveyors & Loss adjusters LLC
02.2015 - 08.2018
- Planning and overseeing new marketing initiatives.
- Conducting preliminary risk surveys of sites and machinery when and where necessary.
- Provide necessary advice to the insurance company about any risks regarding insuring the site or property.
- To conduct a loss survey upon getting the intimation from the insurance company after receiving the claim.
- Analyze and investigate the reason for the loss, and provide the concerned parties with the loss percentage.
- Provides reports and recommendations on how the quality can be improved.
- Building business relationships with current clients and finding new clients.
- Coordinated survey crew activities and oversaw field operations.
- Performed field calculations to complete assessments.
- Finding new customers.
Education
Btech - Electronics and Communication
Magadh University
Skills
Product marketing
Social media
Performance metrics analysis
Training and mentoring
Marketing plans
Project management
Marketing analytics
CRM management
Advertising campaigns
Influencer partnerships
Sales enablement
Timeline
Operations and Marketing Head
ZeroPi Tech Solutions
01.2021 - Current
Accounts Receivable Manager
Summer Crescent Food Stuff Trading llc
01.2019 - 02.2020
Asst. Surveyor (Risk And loss Surveyor)
Universal Surveyors & Loss adjusters LLC
02.2015 - 08.2018
Btech - Electronics and Communication
Magadh University