DEEPAK KUMAR
Dubai
Summary
Accomplished Laundry Manager with extensive experience in leading laundry operations across prestigious hotels such as Rosewood Doha Hotel, W Hotels & Residence, and Waldorf Astoria. Proven track record in implementing eco-friendly practices, integrating RFID technology for inventory management, and enhancing energy efficiency. Adept at budget administration, performance improvements, and team building. Notable achievements include reducing water usage by 25%, consistently improving employee performance through effective training and supervision, and securing high satisfaction scores in staff surveys.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Laundry Manager
The Meydan Hotel
10.2025 - Current
- Spearhead full laundry operations at The Meydan Hotel, successfully managing linen and uniform services for 4 hotels across Dubai with a daily production capacity of 4–5 tons.
- Implemented cost-saving strategies that reduced overall laundry expenses by 66% within the first year, while maintaining high service quality and operational efficiency.
- Successfully implemented Kerzner policies and processes during the merger into The Meydan under the Rare Finds Portfolio, ensuring full compliance with brand standards.
- Lead, supervise, and develop a high-performing laundry team, ensuring consistent adherence to luxury standards, hygiene protocols, and productivity benchmarks.
- Optimize process flow, machine performance, and resource utilization to achieve maximum output with controlled costs and minimal downtime.
Laundry Manager
Rosewood Doha Hotel
10.2024 - 07.2025
- RFID Technology Implementation: Oversee the integration of RFID technology in linen and uniform management to enhance inventory control and tracking accuracy.
- OS&E Receiving & Control: Manage the receiving, inspection, and control of Operating Supplies and Equipment (OS&E), ensuring accurate inventory and proper storage.
- Laundry Equipment Setup & Testing: Coordinate the installation, testing, and snagging of laundry machines, ensuring optimal functionality before the hotel's opening.
- Laundry Process Implementation: Develop and implement efficient laundry processes, focusing on guest experience, including linen flow setup, washing procedures, and quality control.
- Standard Operating Procedures (SOPs): Create and document SOPs for all laundry operations to ensure consistency, quality, and adherence to hotel standards.
- Guest Experience Focus: Ensure that laundry services meet the expectations of guests, delivering high-quality results and timely service. Strictly follow LQA and FORBES standards.
Laundry Manager
W Hotel & Residence
07.2021 - 10.2024
- Awarded Best Manager of the Year 2023 by W Doha.
- Achieved a distinctive 95% in the Marriott Engagement Survey for the laundry team in 2024.
- Adhered to the Marriott Brand Standard Audit (BSA) 2024, achieving 98.6% for cleanliness.
- Budgeting, ordering the linen, and uniform for the hotel.
- Handling the uniform section and backbone of OSC events, uniform operations.
- Clear vision for laundry improvements and staff growth.
Assistant Laundry Manager
W Hotel & Residence
01.2015 - 06.2021
- Consistently reduced the laundry expense from 1% to 21% (from 2016 to 2019).
- Closely manage manning and interview process, along with the Director of Housekeeping.
- Actively participating in Civil Defense and Marriott's yearly safety audits to meet the required standards.
Laundry Supervisor
Waldorf Astoria
01.2014 - 12.2014
- Managed large-scale operations, overseeing the daily production of laundry.
- Oversaw maintenance and repair of laundry equipment, minimizing downtime and extending machinery lifespan.
- Prepared monthly reports on laundry department performance, highlighting achievements and areas for improvement.
Laundry Supervisor
Hyatt
03.2012 - 12.2013
- Evaluated employee performance, and developed improvement plans.
- Maintained clean, safe working environments to eliminate accident risks.
Laundry Team Leader
Hyatt (Task Force)
09.2011 - 02.2012
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers, while observing all safety protocols.
Laundry Attendant
Hyatt
11.2010 - 08.2011
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Education
Bachelor of Science - Hospitality and Hotel Administration
Punjab Technical University
Punjab, India01.2009
Skills
- Technology integration (RFID)
- Employee evaluations
- Performance improvements
- Team Building
- Training and mentoring
- Budget administration
- Inter-department collaboration
Certification
- Redcross certified First Aider 2024
- Enertech Qatar Safety training Certified (Fire Warden) 2025
LANGUAGES
English
Hindi
HOBBIES AND INTERESTS
Traveling, Swimming
Timeline
Laundry Manager
The Meydan Hotel
10.2025 - Current
Laundry Manager
Rosewood Doha Hotel
10.2024 - 07.2025
Laundry Manager
W Hotel & Residence
07.2021 - 10.2024
Assistant Laundry Manager
W Hotel & Residence
01.2015 - 06.2021
Laundry Supervisor
Waldorf Astoria
01.2014 - 12.2014
Laundry Supervisor
Hyatt
03.2012 - 12.2013
Laundry Team Leader
Hyatt (Task Force)
09.2011 - 02.2012
Laundry Attendant
Hyatt
11.2010 - 08.2011
Bachelor of Science - Hospitality and Hotel Administration
Punjab Technical University