SAP ARIBA Sourcing
Deepak MV
Sales Coordinator
Abu Dhabi,AZ
Summary
Well-qualified Sales/Logistics Coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales/logistics excellence. Skilled in coordinating documentation and handling payments.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Sales/Logistics Coordinator
Arab Development Establishment
Abu Dhabi, UAE
10.2016 - Current
- Managed system support functions to set priorities and service levels expectations.
- Handing SAP ARIBA supplier portal for on submitting offer, creating ASN,SES, Invoicing & troubleshooting IT issues.
- Verified accurate account invoicing through collaboration with accounting department.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Organized purchase and delivery of materials needed for various contracts.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Developed and deployed strategies to save time and expenses associated with goods movements.
Purchase/Warehouse Officer
Abnia Cement Products LLC
Abu Dhabi, UAE
10.2014 - 09.2016
- Negotiated pricing structures, delivery schedules and other contract parameters.
- Sourced and vetted new vendors to meet purchasing needs.
- Evaluated contracts for compliance with legal requirements and organizational policies.
- Worked with production to understand and plan for materials needs.
- Used Microsoft GP to maintain records of goods ordered and received.
- Coordinated workflows for successful warehouse and distribution operations.
- Checked packages and merchandise for damage and notified vendors.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Team Leader
Mphasis - An HP Company, Mangalore, India
Mangalore, Karnataka, India
09.2007 - 09.2014
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Cross-trained and provided backup support for organizational leadership.
- Implemented new working processes to deliver multiple improvements.
- Led team of 30 members while providing exceptional customer service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Diploma in Business Administration - Business Administration And Management
National Institute of Management
Mangalore 02.2004 - 03.2006
BCOM - Bachelor of Commerce
Shobhit University of Technology
03.2011 - 03.2014
Skills
MS Office
Supply Chain Management
SAP ARIBA ERP
Software
IT Troubleshooting
Email Writing
Certification
Certified International Supply Chain Professional (CISCP)
Timeline
Certified International Supply Chain Professional (CISCP)
06-2022
Certified International Supply Chain Manager (CISCM)
06-2022
Certified International Supply Chain Consultant (CISCC)
06-2022
Sales/Logistics Coordinator
Arab Development Establishment
10.2016 - Current
Purchase/Warehouse Officer
Abnia Cement Products LLC
10.2014 - 09.2016
BCOM - Bachelor of Commerce
Shobhit University of Technology
03.2011 - 03.2014
Team Leader
Mphasis - An HP Company, Mangalore, India
09.2007 - 09.2014
Diploma in Business Administration - Business Administration And Management
National Institute of Management
02.2004 - 03.2006