Deepak Singh

Roles and Responsibilities

• Make Daily roaster all payroll staff and public area staff.
• Record and monitor stock balance.
• Responsible for Inventories in HK i.e., Linen, Minibar, Guest supplies and amenities, chemicals and Operating equipment’s.
• Determine and process all guest complaints.
• Stock and maintain any housekeeping supply rooms.
• Check all guest rooms are ready for arrival.
• Supervise laundry staff duties, HK staff while they are performing their duties.
• Check that all common areas are hazard free and ready for guests.
• Conduct daily morning meeting with housekeeping staff and organize all staff daily. Ensure a high level of customer service is always maintained.
• Establish and maintain standards and procedures of cleanliness standards for the entire hotel.
• Assist the Housekeeping Manager in establishing and maintaining pest control, landscape schedules for all areas in the hotel.
• Supervise and inspect our housekeepers to ensure that each assigned guest rooms are cleaned, all amenities are replenished for the next guests