Bar
Deepak RaJ Pandey
Food Server
Dubai
Summary
Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Food Server
Millennium Airport Hotel
Dubai
03.2022 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Bar Waiter
Yellow Pagoda Hotel
Kathmandu
02.2020 - 11.2021
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Checked identification for minimum age for sale of alcoholic beverages.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Maintained clean and organized bar area.
- Anticipated guest needs and provided proactive service.
- Communicated with guests to record orders and assess needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
Education
+2 - Hotel Management And Tourism Management
Liverpool International College
Kathmandu,Nepal 05.2018 - 06.2020
Skills
Daily specials memorization
Bar terminology
To-go order preparation
Guest seating arrangements
Guest relations management
Wine service
Order accuracy
High-volume dining
Menu memorization
Food sales and promotion
Hospitality service expertise
Cash handling
Point of sale operation
Interests
Geust Service
Timeline
Food Server
Millennium Airport Hotel
03.2022 - Current
Bar Waiter
Yellow Pagoda Hotel
02.2020 - 11.2021
+2 - Hotel Management And Tourism Management
Liverpool International College
05.2018 - 06.2020