Deepthi Jeevan Jyothi
Vijayawada
Summary
Dynamic professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Strong record in establishing process measurements and manage processes effectively.
Overview
9
9
years of professional experience
Work History
Process Specialist
Cognizant technology solutions India pvt Ltd.
11.2021 - Current
- Working on Rejects to keep PNR synch with partner Airlines and GDS’s
- Working in Sabre, Amadeus, Apollo, Galileo and Worldspan
- Consistently met performance targets in both Volume and Quality, contributing to the overall success of the project.
- Maintained high levels of accuracy in data entry, ensuring all reservation details were correct and update according to the request.
- Supported the team by promptly addressing inquiries and resolving issues related to reservations..
- Played a key role in maintaining high performance, receiving consistently top one position.
- Supported continuous improvement efforts by analyzing audit findings and recommending corrective actions.
- Improved daily report accuracy by streamlining data collection and validation processes in the absence of Team Leader
Finance and Administrative Specialist
World Vision India
02.2020 - 04.2021
- Scrutinize all bills/vouchers and documents as per standards and getting the same approved as per LOA
- Payment processing through Sun System, FSBU and coupa
- Financial and Accounting reporting
- Budgeting and monitoring the budget
- Recording and maintain of assets
- Streamlined office processes by implementing efficient document management and filing systems.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Created and updated records and files to maintain document compliance.
- Streamlined payment processing by implementing efficient systems and organizational strategies.
- Increased accuracy in payment processing through meticulous attention to detail and thorough data entry.
Front Office Executive
Oasis Reproductive centre
10.2018 - 10.2019
- Frontline infertility patient support and treatment follow-up
- Reduced wait times for patients by efficiently communicating with doctors and nurses.
- Multi task performer, replaced in different positions in absence of other staff.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
Deputy Manager
VFS Global Services Pvt Ltd
11.2014 - 06.2018
- Document scrutiny & collection for visa processing within timeframe and with accuracy
- Handling customer/applicant queries personally or via email, telephone
- Ensuring all administration & logistics of passport delivery to consulate / applicant /Logistics Company etc
- Knowledge of the process and adherence to the Standard Operating Procedures
- Maintain & record all application data
- Handling of cash & bank related transactions, accounts maintaining( revenue and fund flow) and accounts reports
- Mentored junior staff members on best practices for application process and team collaboration skills, fostering a supportive work environment.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
M.Com -
PGRRCDE Osmania University
01.2023
B.Com General -
Railway degree college
01.2014
Intermediate -
Wesley girls Junior College
01.2011
SSC -
Ganesh High School
01.2009
Skills
- Paperwork Processing
- Application Verification
- Accounts Payable and Receivable
- Administrative Support
- Information Verification
- Problem Solving
- Data Analysis
- Time Management
- Quality Assurance
- Adaptability
- Payments Processing
- Conflict Resolution
Accomplishments
- Promoted as Deputy Manager in April-2018.
- Re-designated as acting DM in month of Nov-2017
- Received “Champion of the month” award in Aug-2017 for Process knowledge of Schengen Mission.
- Received Spot on award for best productivity in month of Aug 2017.
- Promoted as Senior Officer in April-2017.
- Increased the VAS sales for implementing the Selling skills which I learned from the Selling Skills Training.
- Received appreciation from applicants for best customer service rendered through Online.
- Received appreciation from environment audit officer for executing paper saving project.
- Awarded multiple times as top performance in Rejects
- Promoted as Process Specialist in Oct-2023
Personal Qualities And Interests
- Supportive, assertive and patient, willing and able to work within teams
- Responsible attitude and strong work ethics
- Good listener, negotiations and coordination skills
Personal Particulars
Date of birth :- 02/24/1993
Languages known:- English, Telugu.
Marital status:- Single
Mother:- Ch. Suseela
Father:- Late. Ch. Jagajjivan
Extracurricular Activities
Participated in state level Independence Day parade, in parade grounds on 15th August 2012 Chief Guest as then CM. Certificate course in First-aid training. Diploma in Applied Nutrition(NFNA)
Hobbies and Interests
- Painting & Craft
- Fashion designing
- Social work
- Listening Music
- Visiting new places
Timeline
Process Specialist
Cognizant technology solutions India pvt Ltd.
11.2021 - Current
Finance and Administrative Specialist
World Vision India
02.2020 - 04.2021
Front Office Executive
Oasis Reproductive centre
10.2018 - 10.2019
Deputy Manager
VFS Global Services Pvt Ltd
11.2014 - 06.2018
M.Com -
PGRRCDE Osmania University
B.Com General -
Railway degree college
Intermediate -
Wesley girls Junior College
SSC -
Ganesh High School
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