Deepthi Koolihalayil
Abu Dhabi
Summary
Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 3+ years in field. Adept at producing reports and letters, routing packages and updating tracking documents. Customer-focused and results-oriented. Professional and well-rounded Front Office Sales Executive with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FRONT OFFICE EXECUTIVE & BACK
POPULAR NEXA PVT
Kozhikode
06.2017 - 03.2018
- Organized resources and staff necessary to handle requirements and maintain strong service levels.
- Managed new and renewal policies received from offices nationwide.
- .
- Reviewed, evaluated and categorized incoming documents to ensure accuracy and appropriateness of data.
- Preparation of insurance forms and documents such as vehicle identification cards and policy.
- Endorsements to support acquisition and retention of profitable business.
- Provided additional support to department including responding to customer inquiries, check processing and other various tasks.
- Use of various computer applications to enter and retrieve necessary customer data.
- Identified specific reason for customer inquiry and directed customer to appropriate department.
- Provided guidance to other employees with less experience in a particular subject matter.
Sales Support Representative
POPULAR VEHICLES & SERVICES LTD
Kozhikode
09.2016 - 12.2016
- Provide quality customer service and offering the customer the right vehicle.
- Responsible for the meet and greet, sales, financing and warranty of new vehicle sales.
- Achieved individual sales goals and customer service goals.
- Self-motivated sales professionals with inside or outside sales.
- Demonstrated previous finance and warranty sales.
- Possessed a valid driver's license & satisfactory driving record.
- Strong interpersonal and communication skills.
Sales Support Representative
EVM NISSAN AUTOMOBILE
05.2014 - 04.2015
- Sales Manager, Ensure the smooth running of office by managing the regional facility, workflow and back office coordination.
- Manage the sales and ensure that it meets the approved yearly budget.
- Established client's financial position, assisting them in purchasing the vehicle that best fit their budget.
- Described products, features, benefits, and demonstrated usage and operation of vehicle and accessories.
- Provided information concerning specifications, warranties, pricing, financing available, maintenance, and delivery options.
- Received payments, orders, and invoices.
- Maintained sales records and reviewed prices.
- Was responsible for selling at least 10 cars per month and met or surpassed company quota.
- Setting up of document management system, standard for maintaining office and financial related documentation.
Lecturer
Bright And Niveditha Tutorial Ce
Kozhikode
04.2013 - 03.2014
- Utilized diverse teaching methods, including lectures, presentations and class activities to deliver curriculum.
- Delivered course lectures using modern technology to enhance student comprehension.
- Created instructional and lecture plans for classes in compliance with course objectives.
- Organized activities and class events to drive learning objectives and promote engagement.
- Tutored students requiring further assistance with learning concepts and course material.
Education
Bachelor of Science - Biotechnology
JDT Islamic College of Arts And Science - Calicut University
Kozhikode04.2013
JDT Higher Secondary School
03.2010
Skills
- File and data retrieval systems
- Expense reporting
- Scheduling and calendar management
- CRM and office management software
- Document retrieval
- Legal documentation and reporting
- Account balancing reconciliation
- Records management systems
- Sales plan implementation
- Travel administration
- Invoicing and billing
Certification
Diploma in Computer Applications –Cochin-2015.
Timeline
FRONT OFFICE EXECUTIVE & BACK
POPULAR NEXA PVT
06.2017 - 03.2018
Sales Support Representative
POPULAR VEHICLES & SERVICES LTD
09.2016 - 12.2016
Sales Support Representative
EVM NISSAN AUTOMOBILE
05.2014 - 04.2015
Lecturer
Bright And Niveditha Tutorial Ce
04.2013 - 03.2014
Bachelor of Science - Biotechnology
JDT Islamic College of Arts And Science - Calicut University
JDT Higher Secondary School
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