DEEPTY NAIR
Edmonton
Summary
Experienced Payments Product Manager with 12+ years in financial services. Specializes in product expansion, regulatory compliance, and innovative payment solutions. Proven ability to lead cross-functional teams, drive complex projects, and foster stakeholder collaboration to align with strategic objectives. Skilled in managing full product lifecycle and ensuring seamless delivery within regulated environments.
Overview
12
12
years of professional experience
Work History
Country Product Manager - United Arab Emirates
J.P Morgan Middle East Limited
09.2022 - Current
- Led the rollout of international payments products, establishing the UAE as the first payments booking location in the region, while expanding market offerings and enhancing operational capabilities
- Drove the internal due diligence process for branch expansion, collaborating with legal, finance, and product teams to ensure compliance and timely execution
- Managed regulatory interactions, preparing and submitting license applications that resulted in timely approvals from UAE regulators
- Successfully navigated complex regulatory frameworks, ensuring a seamless product rollout and contributing to the company's growth in the UAE market
- Worked closely with senior leadership to align product strategies with regional business objectives, achieving key project milestones within set deadlines
- Developed and prioritized product roadmaps in order to achieve product goals and metrics
- Established criteria for each milestone within product roadmap as means to measure developmental progress
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Engaged with clients to better understand business needs and current market landscape
- Communicated effectively with team members to deliver updates on project milestones and deadlines
- Developed product documentation to communicate upcoming features and products to internal teams
Quality Assurance Analyst (Associate)
J.P Morgan India Services Pvt. Ltd
02.2019 - 08.2022
- Led QA efforts for the Global Payments Strategy (GPS), focusing on enhancing client payment experiences and improving core processing capabilities across EMEA, APAC, and WHEM regions
- Directed a team of 8 QA professionals, implementing quality assurance methodologies to ensure compliance with regulatory and customer requirements
- Launched the Test Acceleration Program, automating end-to-end execution and validation of test scripts, reducing testing time by 30%
- Conducted product design reviews throughout the software development lifecycle, ensuring adherence to functional requirements and resolving potential risks early
- Reduced defect rates through code reviews, working closely with developers to address any identified issues quickly
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices
- Managed stakeholder communication, providing detailed reports and insights to ensure timely decision-making and successful project completion
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets
UAT Analyst (Team Lead)
J.P Morgan India Services Pvt. Ltd
02.2016 - 02.2019
- Directed User Acceptance Testing (UAT) efforts, managing a team of 5-6 members and overseeing release-level activities in high-pressure environments
- Prepared and reviewed test strategies, plans, and functional scripts to validate system functionality and user requirements
- Collaborated with clients and internal stakeholders to gather requirements, track defects, and ensure seamless delivery using tools like JIRA and ALM
- Applied knowledge of SWIFT messaging standards and SEPA clearing to support effective product testing and implementation
- Enhanced team productivity through strong leadership and efficient workload delegation
- Increased overall system stability by conducting regression testing on new releases and patches before deployment
- Supported successful product launches with thorough UAT execution, ensuring critical defects were addressed promptly
- Streamlined testing processes by creating comprehensive UAT test plans, test scripts, and user scenarios based on business requirements
UAT (Senior Team Member)
J.P Morgan India Services Pvt. Ltd
08.2012 - 02.2016
- Executed and reported results of test cases based on high-level design documents, ensuring comprehensive coverage and quality delivery
- Managed test data preparation, defect tracking, and reporting using tools like QC and ALM
- Participated in team meetings to provide updates and contribute to continuous process improvement
- Identified and resolved critical bugs, ensuring smooth application performance for end users
- Developed strong working relationships with developers and project managers, fostering effective communication for efficient problem solving
- Developed custom test scripts based on user requirements that consistently met project goals within budget constraints
- Conducted end-to-end testing to ensure seamless functionality before production releases
Skills
- High-Value Payments Systems Cross-Border Payments Regulatory Engagement
- Product Integration Managing Cross-Functional Teams Stakeholder Management
- Client Interaction Product Strategy Product Lifecycle Management
- Prioritization and Execution Project Management Agile (Scrum)
- Payment Systems Expertise: SWIFT Messaging Standards, SEPA Clearing, FPS,
- Tools: JIRA, Selenium WebDriver, ALM, Jenkins, Maven, Cucumber/Gherkin, SOAP-UI
- Programming Languages: Java, C, C
- Communication: Strong verbal and written communication skills with experience in client engagement
Education
- Bachelor of Engineering in Electronics and Telecommunication, Pune University, 2011
- HSC, Maharashtra Board, 2007
- SSC, Maharashtra Board, 2005
Languages
English
Hindi
Marathi
Malayalam
Timeline
Country Product Manager - United Arab Emirates
J.P Morgan Middle East Limited
09.2022 - Current
Quality Assurance Analyst (Associate)
J.P Morgan India Services Pvt. Ltd
02.2019 - 08.2022
UAT Analyst (Team Lead)
J.P Morgan India Services Pvt. Ltd
02.2016 - 02.2019
UAT (Senior Team Member)
J.P Morgan India Services Pvt. Ltd
08.2012 - 02.2016
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