DEEPU VENUGOPAL
Dubai,UAE
Summary
Dynamic professional with expertise in sales management and risk analysis, demonstrating a strong ability to drive business growth through strategic product expertise. Adept at utilising skills in sales management to enhance team performance and achieve organisational objectives. Committed to leveraging analytical skills for effective risk assessment and informed decision-making, aiming to contribute to innovative solutions in a forward-thinking environment.
Overview
19
19
years of professional experience
Work history
Managing Partner
Aaxel Insurance Brokers
Toronto , Canada
01.2024 - 04.2025
- Website: www.aaxel.ca
- RIBO Licensed insurance broker responsible for underwriting and binding both home, auto insurance, and light commercial policy based on risk analysis
- Established strong/trustworthy communication and maintained a robust relationship with the clients for referrals and cross-selling opportunities
- Closely worked with a wide range of insurers and through a clear understanding of the difference in coverage and endorsement offered via each carrier provided an optimized best solution to the clients
- Handled and processed a variety of personal and commercial accounts and assisted the client with policy change, renewal, sign-offs, billing, and claim counseling within the industry guidelines.
- Working knowledge of all applicable insurer portals, customer relationship management systems, and broker management systems
- Documented all details of client requests and conversations in the appropriate systems.
- Exhibited accountability concerning readiness in handling client contact opportunities
- Had been receptive to ongoing coaching and training and made use of self-coaching tools that were available
Sales Broker
HUB International
Toronto, Canada
10.2021 - 12.2023
- Website: www.hubinternational.com
- Analyzed, counselled and recommended coverages for clients.
- Identified and filled coverage gaps and recognized cross selling opportunities.
- Provided quotations, explained and selected coverages based on thorough needs analysis.
- Prepared applications and submitted them in accordance with carrier guidelines and timelines.
- Promoted and established profitable book of business by adhering to underwriting guidelines.
- Educated clients on both residential and automobile insurance to ensure the correct coverage is taken as outlined by FSCO.
Sales Manager - Head of Broker Relations
Al Khazna Insurance Company, PSC
Dubai, UAE
07.2014 - 02.2021
- Website: www.alkhazna.com.
- Led the Broker relationship channel by developing and executing plans to manage performance of assigned broker partners, including broker rehabilitation, growth targets, target risk initiatives, etc.
- Was accountable for business development through broker and direct channel for employee benefit products for the company across the MENA region.
- Role involved high degree of sales, underwriting and trading with local and international brokers, building up strong working relationships to provide a profitable business growth whilst delivering excellent service and great results
- Support retention and growth by overseeing and implementing function specific strategies, ensuring and enhancing policyholder and broker satisfaction levels.
- Successful in achieving the highest sales target of 200 million through broker channel and personal lines.
Account Manager
Takaful Emarat Insurance Company, P.S.C
Dubai , UAE
06.2012 - 06.2014
- Website: www.takafulemarat.com
- Worked towards growing the profitable business of the organization through the existing intermediary accounts and/or with new accounts, by defending renewal business and creating new business opportunities.
- Developed, agreed and maintained a yearly account plan for each allocated intermediary to achieve sales strategy and targets.
- Managed to bring in more than 30 new brokers, including multinationals in to the company and established a strong profitable business growth.
- Studied and gained extensive knowledge on market needs, all the products in the market and the range of the premium that the other competitor were offering in the market.
Customer Service/Operations- Supervisor
AXA-Green Crescent Insurance Company, P.S
Dubai, UAE
03.2009 - 06.2012
- Website: Http://www.axa-greencrescent.com/
- Was fortunate to be one of the few employees who joined even before Green Crescent actually kick started its operations in the Middle East and hence,achieved thereby hands-on experience in product development, channel development and all activities involved in setting up of a startup organization.
- Managed the broker business and extended support for direct account management & renewals
- Closely coordinated with the different functions including administration, claims, approval, underwriting and finance related to policy administration and service follow-ups
- Managed over 200M business, handled a team of administrators, team leaders and customer service representatives.
Customer Service Specialist/Group Administrator
American Life Insurance Co, MetLife Alico
Dubai, UAE
12.2005 - 03.2009
- Website: www.metlife.ae
- Maintained and managed relations with multinational clients and prospective insurance brokers in the Middle East to ensure customer retention and potentials' identification..
- Assisted multinational clients and insurance brokers, on various concerns including queries related to policy contracts, administration, inquiries, complaints, billing etc.
- Ensured proper administrative guidelines and policy terms/conditions are followed with regards to underwriting and administration
- Managed the day to day underwriting/operational activities of the assigned group medical policies through brokers and direct accounts.
Education
RIBO
Registered Insurance Brokers of Ontario
CIP - Pursuing
Insurance Institute of Canada
CII - Certificate
Chartered Insurance Institute - UK
IPGD - General Insurance -
Institute of Insurance And Risk Management
Master of Business Administration (MBA) -
University of Madras
Skills
- Client acquisition
- Client relationship building
- Financial foresight
- Business development
- Profit and Loss Analysis
- Strategic leadership
- Stakeholder negotiations
- Market analysis
Timeline
Managing Partner
Aaxel Insurance Brokers
01.2024 - 04.2025
Sales Broker
HUB International
10.2021 - 12.2023
Sales Manager - Head of Broker Relations
Al Khazna Insurance Company, PSC
07.2014 - 02.2021
Account Manager
Takaful Emarat Insurance Company, P.S.C
06.2012 - 06.2014
Customer Service/Operations- Supervisor
AXA-Green Crescent Insurance Company, P.S
03.2009 - 06.2012
Customer Service Specialist/Group Administrator
American Life Insurance Co, MetLife Alico
12.2005 - 03.2009
CIP - Pursuing
Insurance Institute of Canada
CII - Certificate
Chartered Insurance Institute - UK
IPGD - General Insurance -
Institute of Insurance And Risk Management
Master of Business Administration (MBA) -
University of Madras
RIBO
Registered Insurance Brokers of Ontario
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