Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service. Specialises in [Type] establishments using proven leadership, planning and problem-solving abilities.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Assistant restaurant manager
FIRST FOOD SERVICE
DUBAI, UAE
11.2018 - Current
Resolved complaints calmly and professionally to achieve positive customer outcomes.
Monitored and maintained stock levels for maximised efficiency and minimised waste.
Ensured high performance standards through regular staff training.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction .
Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Created team building initiatives to encourage upselling and meet revenue targets.
Detail knowledge about profit and loss performance, providing detailed budgeting and forecasting.