Deepu vidyadharan
Dubai,971
Summary
Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service. Specialises in [Type] establishments using proven leadership, planning and problem-solving abilities.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Assistant restaurant manager
FIRST FOOD SERVICE
DUBAI, UAE
2018.11 - Current
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Ensured high performance standards through regular staff training.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction .
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Created team building initiatives to encourage upselling and meet revenue targets.
- Detail knowledge about profit and loss performance, providing detailed budgeting and forecasting.
Restaurant supervisor
MULTI CUISINE RESTAURANT
Thailand
2016.08 - 2018.08
ASSISTANT MANGER
CAFE COFFFE DAY
CHENNAI, INDIA
2015.02 - 2016.07
Shift manager
DOMINOS PIZZA
CHENNAI, INDIA
2013.08 - 2015.01
Education
Bachelor of Science - HOTEL MANAGEMENT
SRM UNIVERSITY
INDIA 2010.06 - 2013.04
Skills
- Customer Service
- Sales techniques
- Employee management
- Staff training
- Operations management
- Profit optimisation
- Cost-controls
- Supervisory skills
- Forecasting and planning
Languages
English
Advanced
MALAYALAM
Native
TAMIL
Fluent
Timeline
Assistant restaurant manager
FIRST FOOD SERVICE
2018.11 - Current
Restaurant supervisor
MULTI CUISINE RESTAURANT
2016.08 - 2018.08
ASSISTANT MANGER
CAFE COFFFE DAY
2015.02 - 2016.07
Shift manager
DOMINOS PIZZA
2013.08 - 2015.01
Bachelor of Science - HOTEL MANAGEMENT
SRM UNIVERSITY
2010.06 - 2013.04