DELILAH OBURE
BARISTA
Dubai,DU
Summary
Skilled barista with diverse F&B experience and a passion for the server profession.Proficient in sequence of service best practices;quickly memorize menus,daily specials and restaurant schematics;and efficiently manage assigned tables within busy settings.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Barista
Armed Forces Officer Hotel and Club
Dubai, EXPO 2020 Work Force
07.2021 - Current
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cultivated to recall customers' names and address each by name.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees in groups and in one-on-one scenarios.
- Upsold specialty items with beverages, increasing store sales.
- Cleaned counters, machines, utensils and seating areas daily.
Cook/Housekeeper
Al Ain Residential Home
Al Ain, U.A.E
02.2019 - 02.2021
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ordered and received products and supplies to stock kitchen areas.
Barista
Bilad Restaurant
Riyadh, Saudi Arabia
01.2014 - 12.2018
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Set and achieved goals for professional development and advancement.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Waitress
Utalii Park Hotel
Nairobi, Nairobi
01.2011 - 02.2013
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
No Degree - Kenya Certificate of Secondary Education
Moi Nyabohanze High School
Kisii ,Kenya 02.2002 - 11.2005
Diploma in Food And Beverages
Rift Valley Institute of Technology
Kenya 01.2007 - 12.2009
Barista Certificate
Coffee Podium
Dubai 02.2021 - 03.2021
Skills
Point of sale operation
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista
Armed Forces Officer Hotel and Club
07.2021 - Current
Barista Certificate
Coffee Podium
02.2021 - 03.2021
Cook/Housekeeper
Al Ain Residential Home
02.2019 - 02.2021
Barista
Bilad Restaurant
01.2014 - 12.2018
Waitress
Utalii Park Hotel
01.2011 - 02.2013
Diploma in Food And Beverages
Rift Valley Institute of Technology
01.2007 - 12.2009
No Degree - Kenya Certificate of Secondary Education
Moi Nyabohanze High School
02.2002 - 11.2005
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