Summary
Overview
Work History
Education
Skills
Software
Additional Information
Timeline
BusinessAnalyst

DELNA JOSE

Administrative Associative
United Arab Emirates,Ajman

Summary

  • A highly organized, efficient and motivated team player who is keen to progress in the career. Able to deliver an excellent service to clients and exceed their expectations by having a keen eye for detail and a proactive attitude towards every case. Possessing strong business judgment and the ability to bring tasks to completion in a timely manner. Results driven and easily able to manage every client's expectations by being diplomatic, tactful and always on the lookout for new ideas and solutions.
  • A dynamic professional with good exposure in the fields of Front office Support, Administration and Marketing.
  • Proficient in handling activities in coordination with internal / external departments for ensuring successful completion of tasks assigned.
  • Demonstrated interpersonal skills in relationship management coupled with expertise in handling top & confidential correspondence with clients.
  • Strong analytical, problem solving & organizational abilities with a flexible & detail oriented attitude.

Overview

3
3
years of professional experience

Work History

Front Desk Administration / Assistant to COO

THUMBAY PHYSIOTHERAPY & REHABILITATION HOSPITAL
Ajman
10.2019 - Current

· Manage reception area and assist patients / customers

· Patient file registration and payment collection

· Coordinating with Medical Staff regarding patient vitals

· Coordinating with insurance team regarding patient insurance matters

· Follow up calls for the existing patients / Cold calls to potential customers

· Making progress report on patients for the insurance re-approval

· Follow up with insurance team

· Organizing and scheduling appointments

· Schedule meetings and take detailed minutes

· Manages correspondence by answering emails

· Drafts, formats and prints relevant documents

· Photocopies and files appropriate documents as needed

· Maintain stock lists and orders office supplies as needed

· Manage staff expense request

· Maintain accurate records of employee

· Maintain contact lists

· Develop and maintain a filing system

· Submit and reconcile expense reports

· Submitting the Daily report to the authority

HR Coordinator / Secretary to Principal

THE LAZAR GROUP OF SCHOOLS
Ajman
09.2018 - 07.2019

· Manages schedules of the Principal

· Coordinating and attending all Academic and Non-academic meetings, chaired by Principal

· Preparing and distributing Minutes of all Meeting

· Contacting Candidates and scheduling interviews.

· Coordinating interviews for Academic and Non-Academic Staff.

· Receiving recruitment requisites from various departments and updating vacancy list on weekly basis.

· Coordinating with Corporate HR regarding the joining formalities of selected candidates.

· Collecting employee files and recording digitally and physically

· Preparation and issuance of Offer letters to selected candidates.

· Supporting payroll team by providing biometric attendance, manual attendance and leave details.

· Preparation and execution of letters to employees

· Reporting to Principal and Head of HR

Administrative Assistant

CRYPTIC DONC PVT LTD
Kochi
06.2017 - 06.2018

· Manage reception area and assist visitors

· Answer phone calls and transfer them as necessary

· Organize and schedule appointments

· Plan meetings and take detailed minutes

· Manages correspondence by answering emails

· Drafts, formats and prints relevant documents

· Photocopies and files appropriate documents as needed

· Maintain stock lists and orders office supplies as needed

· Manage staff expense request

· Maintain accurate records for employee

· Maintain contact lists

· Develop and maintain a filing system

· Submit and reconcile expense reports

Education

Bachelors - Bachelors in Computer Application (BCA)

Calicut University, Kerala
India

Professional Diploma - Financial Accounting

Royal Institute, Kochi
India

Skills

    Possess good verbal and written communication skills

Excellent grasping ability

Ability to maintain and establish good relationships with clients

Honest & Hard working

Good Computer knowledge

Ability to handle multiple tasks, work under pressure with flexible working hours

Capable to maintain all important information in suitable formats

Possess excellent knowledge of coordinating and organizing skills

Ability to maintain confidential data and take right decisions

Self-motivator, ability to take initiatives with excellent time management skills

Sound knowledge in HIMS and EMR

Well understanding and Experience in Health Insurance and Eclaim Management

Software

Excellent knowledge in MS-Office, Outlook

Familiar with all Windows Operating systems

Certified Tally Professional

Proven Experience in HIMS

Additional Information

Name : Delna Jose Kurisinkal

Gender : Female

Nationality : Indian

Date of Birth : 6th August 1994

Marital Status : Single

Languages Known: English, Malayalam, Tamil and Hindi

UAE Visa Status : Employee Visa valid up to 2021

Timeline

Front Desk Administration / Assistant to COO

THUMBAY PHYSIOTHERAPY & REHABILITATION HOSPITAL
10.2019 - Current

HR Coordinator / Secretary to Principal

THE LAZAR GROUP OF SCHOOLS
09.2018 - 07.2019

Administrative Assistant

CRYPTIC DONC PVT LTD
06.2017 - 06.2018

Professional Diploma - Financial Accounting

Royal Institute, Kochi

Bachelors - Bachelors in Computer Application (BCA)

Calicut University, Kerala
DELNA JOSEAdministrative Associative