Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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DENIS SSEMATA

DENIS SSEMATA

Dubai,UAE

Summary

Dedicated professional with a strong foundation in customer service and problem-solving, complemented by exceptional time-management prowess and a patient attitude. Demonstrates excellent telephone manners and empathy understanding, ensuring effective communication and client satisfaction. A collaborative team player committed to leveraging skills in a dynamic environment to achieve organisational goals.

Overview

8
8
years of professional experience

Work history

Equipment operator

Emirates Group
Dubai, UAE
01.2023 - Current
  • Promoted clean working environment by disposing waste materials responsibly
  • Maintained communication with ground staff whilst operating high-risk machinery, ensuring safe operations at all times.
  • Collaborated with operations teams to reach productivity and performance targets, completing 18 to 20 tasks per day.

Taxi driver

DUBAI TAXI COPERATION
Dubai
10.2019 - 12.2022
  • Facilitated easy payment options including cashless transactions for customer convenience.
  • Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
  • Handled high pressure situations during peak hours, maintaining excellent service standards, transporting 20 to 30 customer per day.
  • Provided support for elderly or disabled passengers, ensuring comfortable journey.

Receptionist

DURBAN MOTEL KAMPALA
Kampala, UGANDA
06.2017 - 11.2018
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Served as initial point of contact for guests; providing warm greetings and helpful assistance upon arrival, for around 60 clients per day.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Education

High School Certificate - Certificate

VIENNA HIGH SCHOOL KABOWA
UGANDA
02/2013 - 12/2014

Certificate - Certificate

CITY CAMPUS HIGH SCHOOL
UGANDA
02/2008 - 12/2011

Skills

  • Time-Management prowess
  • Patient attitude
  • Problem solving
  • Customer service
  • Team work
  • Telephone manners
  • Empathy understanding

Languages

English
Advanced
Luganda
Native

Affiliations

  • Football
  • Music
  • Traveling

Timeline

Equipment operator

Emirates Group
01.2023 - Current

Taxi driver

DUBAI TAXI COPERATION
10.2019 - 12.2022

Receptionist

DURBAN MOTEL KAMPALA
06.2017 - 11.2018

High School Certificate - Certificate

VIENNA HIGH SCHOOL KABOWA
02/2013 - 12/2014

Certificate - Certificate

CITY CAMPUS HIGH SCHOOL
02/2008 - 12/2011

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DENIS SSEMATA