Dennis Muigai
Dubai,United Arab Emirates
Summary
Dependable individual with strong organizational skills and keen ability to operate in fast-paced environments. Proven expertise in teamwork and communication, ensuring smooth and productive workflows. Committed to driving operational efficiency and achieving optimal performance.
Positive communicator with proactive approach to solving customer issues and building relationships. Demonstrates strong problem-solving skills and empathy, ensuring customer satisfaction and retention.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Warehouse associate
Amazon
Dubai, United Arabs Emirates
06.2024 - Current
- Improved warehouse efficiency by maintaining cleanliness and orderliness.
- Assured safety standards for prevention of accidents in the workplace.
- Achieved timely product delivery with careful loading and unloading of goods.
- Coordinated inventory management to maintain stock levels.
- Assured accuracy in picking and packing orders with keen attention to detail.
- Worked within a team to achieve daily targets efficiently.
- Maintained high standard of hygiene, contributing towards a healthy work environment.
- Received shipments and confirmed receipt of correct warehouse merchandise.
Nutritionist/ Customer service
Healthy ltd
Nairobi, Kenya
08.2022 - 09.2023
- Promoted healthier lifestyles by providing personalised nutrition advice and plans.
- Developed comprehensive meal plans for clients, improving their overall wellbeing.
- Improved patient recovery rates with the implementation of tailored dietary plans.
- Provided expert nutritional counselling to individuals, leading to healthier lifestyle choices.
- Improved customer satisfaction by providing prompt and efficient service.
- Managed difficult customer situations for maintaining company reputation.
- Delivered high-quality service with attention to detail and professionalism.
- Followed company guidelines to ensure consistent quality of service.
- Utilised strong communication skills for handling customer complaints effectively.
- Responded to customer requests with friendly, knowledgeable service and support.
Education
Diploma - Customer service and nutrition and dietics
Kenya Medical Training College
Nairobi 09.2019 - 03.2022
Diploma - Computer Studies
Nairobi Institute Studies
Nairobi 05.2022 - 09.2022
Skills
- Health and Safety Compliance
- Picking and packing
- Team player
- Safety compliance
- Customer Service
- Product knowledge
- Public speaking
- Customer retention tactics
- Microsoft Word
- Telephone etiquette
- Client engagement
- Customer retention
Languages
English
Fluent
References
References available upon request.
Timeline
Warehouse associate
Amazon
06.2024 - Current
Nutritionist/ Customer service
Healthy ltd
08.2022 - 09.2023
Diploma - Computer Studies
Nairobi Institute Studies
05.2022 - 09.2022
Diploma - Customer service and nutrition and dietics
Kenya Medical Training College
09.2019 - 03.2022
Similar Profiles
Drew Abay-AbayDrew Abay-Abay
Amazon Associate at AmazonAmazon Associate at Amazon
Marcel BenipayoMarcel Benipayo
Delivery Driver at AmazonDelivery Driver at Amazon
Ian HemmerIan Hemmer
Warehouse Worker at AmazonWarehouse Worker at Amazon