DENNY CHERIAN JOHN
Dubai
Summary
Results-driven Senior Projects Engineer / Project Manager in ICT & ELV with extensive experience managing large-scale ICT infrastructure and ELV system projects within commercial and hospitality sectors. Expertise in project execution from planning to client handover, ensuring timely delivery and adherence to quality standards. Proficient in structured cabling, fibre optic networks, and integrated ELV systems. Currently enhancing skills in Linux, Docker, AWS Cloud, and Kubernetes to support modern IT infrastructure.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Senior engineer
Etisalat Service Holdings
Dubai, U.A.E
2023.10 - Current
- Executed tasks with precision, supporting accuracy and dependable operational reliability.
- Conducted comprehensive system tests for quality assurance purposes.
- Coordinated subcontractor activities, ensuring alignment with overall project goals.
- Led team meetings, fostering open communication and collaboration.
- Mentored junior engineers, aiding professional growth and development.
- Collaborated effectively with cross-functional teams, ensuring smooth project execution.
- Managed complex engineering projects from conception to completion.
- Conducted technical analyses and feasibility studies to inform project decision-making.
- Coordinated and supported audit and on-site inspections, liaising with regulatory agencies for smooth execution.
- Delivered project presentations to clients and stakeholders to illustrate details and requirements.
- Analyzed engineering project feasibility to support management decision-making.
IT Support & Projects Engineer
Etisalat Technology Services
Dubai
2018.08 - 2023.07
- Optimized project performance by implementing efficient engineering solutions.
- Conducted in-depth feasibility studies to ensure viable project outcomes.
- Led multi-disciplinary reviews, generating comprehensive feedback for design improvements.
- Developed bespoke solutions for complex client requirements, demonstrating innovation and problem-solving skills.
- Collaborated with suppliers for procurement of high-quality materials at cost-effective rates.
IT Engineer
Colourzone Contracting
Sharjah
2013.12 - 2018.06
- Installed antivirus programmes, reducing risk of malware attacks significantly.
- Designed effective network solutions to enhance connectivity across the offices.
- Trained end-users on new applications for increased productivity.
- Performed routine checks on servers to prevent potential issues from escalating into major problems.
- Coordinated with vendors during procurement of IT hardware and software, ensuring best value for money spent.
Technical Support
Yousuf Ahmed Alghanim & Sons WLL
2010.06 - 2013.11
- Conducted routine system checks to prevent potential disruptions or malfunctions from occurring.
- Assisted customers in configuring hardware and software systems for optimal performance.
- Continually updated personal technical skills through industry courses and workshops, enhancing job competency levels.
- Prepared detailed reports documenting all technical faults and the solutions implemented.
- Escalated unresolved issues to senior engineers whilst maintaining regular communication with affected customers.
- Maintained an excellent track record of meeting SLAs without compromising quality of service delivered.
Technical Support
Zap Technology
2004.05 - 2010.02
- Kept abreast of latest technology trends to provide up-to-date advice to customers.
- Resolved complex technical issues by utilizing advanced troubleshooting techniques.
- Initiated remote sessions to diagnose and resolve customer issues efficiently.
- Escalated unresolved issues to senior engineers whilst maintaining regular communication with affected customers.
Education
B.Sc. - Information Technology
Sikkim Manipal University
IndiaSkills
Project leadership
Communication proficiency
Strategic planning
Technical documentation
Remote support
Risk management
Budget oversight
Project scheduling
Problem-solving
Agile methodologies
Cisco Routers & Switches
CCTV systems
Cloud infrastructure
Network security configurations
Certification
- MCSE
- CCNA
- AZURE FUNDAMENTALS - AZ 900
- ISC2 - CC (Certified in Cybersecurity)
- Huawei - Routing & Switching.
Languages
English
Hindi
Arabic
Projects
ARADA (NEST) - Wi-Fi & IP Telephony Solutions. (GPON), Estay Inn Hotel - Wi-Fi Solutions., Dubai Parks & Resorts (DPR) Project - Digital Signage/CMS, GITEX Project- Digital Signage/CMS, Etisalat UAE Retail Stores (300+ stores) - Digital Signage/CMS., ADNOC 100 SS UAE project - Digital Signage/CMS., ADNOC cybersecurity project, Khalifa Data Center Project., Sharjah Police (AV systems, Fitout)., Al Sheraif Hotel - Wi-Fi, IP Telephony, Active Networks, CCTV.
Summary of Professional Skills
- Digital Signage Operations.
- Project execution and management of ICT & ELV systems for commercial and hospitality projects.
- Strong knowledge of structured cabling systems (Copper & Fiber Optic Infrastructure).
- Experience in MDF/IDF design, implementation, and rack integration.
- Experience in installation, testing, commissioning, and handover activities.
- Ability to review technical drawings, shop drawings, and coordinated layouts.
- Strong understanding of fiber optic backbone architecture with redundant A/B topology concepts.
- Skilled in project coordination with clients, consultants, subcontractors, and internal teams.
- Preparation of technical documentation, method statements, IRs, UATs, and handover documents.
- Knowledge of QA/QC procedures and site compliance requirements.
- Strong troubleshooting and problem-solving capabilities during implementation and commissioning phases.
- Ability to manage multiple projects, priorities, and site activities under tight deadlines.
Personal Details
- Date of Birth: 24th January 1984
- Languages Known: English, Hindi, Arabic.
- Nationality: Indian
- Visa Details: Employment
- Driving License: UAE Driving License.
Timeline
Senior engineer
Etisalat Service Holdings
2023.10 - Current
IT Support & Projects Engineer
Etisalat Technology Services
2018.08 - 2023.07
IT Engineer
Colourzone Contracting
2013.12 - 2018.06
Technical Support
Yousuf Ahmed Alghanim & Sons WLL
2010.06 - 2013.11
Technical Support
Zap Technology
2004.05 - 2010.02
B.Sc. - Information Technology
Sikkim Manipal University