Dereck Gadzikwa
Sharjah
Summary
Dedicated professional with extensive knowledge of mechanical technologies, tools and practices. Designs and develops equipment to improve prototypes and products. Experienced in leading projects from initial conception to completion within customer budget.
Overview
6
6
years of professional experience
Work History
Maintenance Technician
True Creation FZC
06.2022 - 01.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Technical Support Engineer
Telone Pvt Ltd
05.2018 - 04.2022
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Education
Deploma In Chemical Engineering - Chemical Engineering
Midlands State University
Gweru Zimbabwe 11.2016
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Hand and power tools
- Equipment Installation
- Hand Tools Expertise
Timeline
Maintenance Technician
True Creation FZC
06.2022 - 01.2024
Technical Support Engineer
Telone Pvt Ltd
05.2018 - 04.2022
Deploma In Chemical Engineering - Chemical Engineering
Midlands State University
Similar Profiles
MAE ANN DELOS SANTOSMAE ANN DELOS SANTOS
Admin Specialist at Handelot FzcAdmin Specialist at Handelot Fzc
JIGIN PHILIPJIGIN PHILIP
Product Development and Design Engineer at Pogliano Busbar FZCProduct Development and Design Engineer at Pogliano Busbar FZC
Ilikash M MohamedIlikash M Mohamed
Asst. Machine Operator at Hfza Memaar Building System FzcAsst. Machine Operator at Hfza Memaar Building System Fzc