Desmond Nji Chi
Warehouse Operations
Dubai
Summary
Enthusiastic Operations Team Lead with 4 years of experience. result-driven professional through streamlining process, attention to detail and excellent organization. Oversees day-to-day duties with strong planning and organization skills to achieve results.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
Work history
Warehouse Operation
Amazon Logistics Dubai - UAE
Dubai
2023.04 - Current
- Problem Solve (PS)
- Reprinting of package labels
- Reconditioning/Repackaging of damaged shipment/packages
- CPT chasing for same deliveries
- Recording and returning of damaged shipments
- Recording returning of cancelled shipments
- Coaching of 20 associates, review and feedback during PRIME and PEAK
- Ambassador/training of 25 newly hired associates
- Trailer, Dock and Release (TDR)
- Yard safety and management
- Dock management
- Loading and offloading of trucks for deliveries using both manual and electronic (EPJs) pallet jacks
Inventory control and quality assurance (ICQA)
DXB5 Amazon Logistics UAE
2022.10 - 2023.01
- Inventory control and quality assurance
- Report damages and missing item
- Picking and packing the correct products from the storage unit
- Maintaining and keeping track of receipts, records, and withdrawals of the stocks.
- Streamlining process to increase productivity
- Rearrangement of goods in the warehouse
- Reporting of damaged or broken goods for reconditioning
- Outbound; Wrangling goods for packaging and delivery
- Maintained neat and clean store areas in line with health and safety policies.
- Inspected stock shipments to verify quantities, quality and destination information.
- Followed procedures to maintain accurate stock counts and organised storage system.
- Followed and enforced established inventory procedures, reducing errors and maintaining strict deadline management.
- Used automated and hand-operated scanners to maintain comprehensive product inventories.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
Warehouse Operation Assistant
Express Events Décor
Yaounde , Cameroon
2020.02 - 2022.07
- Prepares goods for delivery, track and follow up distribution to final destination
- Manage and handle shipping, loading and unloading of products.
- Integrate best practices in handling warehouse materials.
- Provided printing, photocopying scanning support to colleagues.
- Kept and maintained accurate filing system for preservation of office information.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Monitored and updated stock levels and inventory databases.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimize team operations.
- Demonstrated adaptability by taking on ad-hoc tasks.
- Carried out duties with strict compliance to company standards and policies.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Conducted quality checks on deliverables, identifying and addressing discrepancies.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Conducted research via multiple channels to compile information for staff needs.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Filed physical and digital documents, prioritizing accessibility and data accuracy.
- Took on additional tasks on manager's request.
Warehouse Operations, Ream Lead
PROSPY-MTN Telecom
Yaounde , Cameroon
2018.01 - 2020.01
- Team lead with over 30 associates
- Receiving deliveries, communicating with third parties, and signing for goods.
- Organize stock and merchandise within the warehouse by properly unboxing and storing goods in their designated location
- Identifying any missing, lost or damaged materials and immediately notify the supervisor/management.
- Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goods are in excellent condition
- Properly pack items to be shipped according to company standards to ensure they arrive in excellent condition
- Organize and sort items on shelving, bins and overhangs according to company standards
- Communicating with team members about daily operations, problems, and completed work.
- Keep a clean and safe working environment and optimize space utilization
Education
Bachelor of Business Administration and Management - Business
University of Yaoundé II
Cameroon 2011.10 - 2017.11
Diploma in Computer Maintenance and Network - IT Maintenance
CITEC-HITM, Yaoundé
Cameroon 2017.01 - 2017.12
High School Certificate -
GBHS Muyuka
Cameroon 2009.09 - 2011.08
Ordinary Level Certificate -
GBHS Muyuka
Cameroon 2005.09 - 2009.08
Skills
- Master Microsoft Office (Word, Excel, Access, PowerPoint & Publisher
- Dynamism
- Team lead
- Time management
- Facility management
- Target-driven
- Operations management
- Problem-solving
- Communication skills
- Customer-focused
Personal Information
- Passport Number: CEMAC
- Title: WAREHOUSE OPERATIONS
- Date of birth: 07/12/1991
- Nationality: Cameroon
- Visa Status: Resident Visa
Custom
- 2020, Public Policy Analysis, Nkafu Policy Institute, Denis & Lenora Foretia Foundation, Yaoundé
- 2020, Peace and Governance, Bochum International Institute for Peace, Governance & Development Studies in Africa (BIIPGADSA), YAPCEC Buea
- 2020, Excel Skills for Business Essentials, MACQUARIE University, Australia
- 2020, International Organizations Management, University of Geneva
- 2020, Web Development (HTML5, CSS3, JavaScript, Capstone and PHP), University of Michigan
Languages
English
Native
French
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Warehouse Operation
Amazon Logistics Dubai - UAE
2023.04 - Current
Inventory control and quality assurance (ICQA)
DXB5 Amazon Logistics UAE
2022.10 - 2023.01
Warehouse Operation Assistant
Express Events Décor
2020.02 - 2022.07
Warehouse Operations, Ream Lead
PROSPY-MTN Telecom
2018.01 - 2020.01
Diploma in Computer Maintenance and Network - IT Maintenance
CITEC-HITM, Yaoundé
2017.01 - 2017.12
Bachelor of Business Administration and Management - Business
University of Yaoundé II
2011.10 - 2017.11
High School Certificate -
GBHS Muyuka
2009.09 - 2011.08
Ordinary Level Certificate -
GBHS Muyuka
2005.09 - 2009.08