Devdas Shetty
Dubai
Summary
Resourceful HR & Admin officer offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
HR & Administrative Officer
CTI Gulf LLC
Dubai
12.2017 - Current
- Working closely with US office in designing and implementing new policies and procedures as per UAE Labor Law to ensure smooth operation and updating KPI
- Obtain, renew & manage complete employment visa process and labor process for all employees
- Preparing and managing yearly office budget, vendor invoices, quarterly VAT returns report, operational reports, HR reports and job schedules in timely- manner to ensure efficiency
- Design, Implement and Ensure filing systems are maintained and Up-to-date and managing documentation relating to Operations and Employment compensation and benefits, recruitment, visa and performance evaluations in Individual employee files
- Maintaining, Updating and Processing Payroll on Monthly Basis.
- Handling shipping of tools /equipment’s and travel arrangements and reservations for employees for overseas projects
- Review employment applications in order to evaluate qualifications or eligibility of applicants
- Manage contract and good relationships with clients, vendors, service providers and landlord that includes: price negotiations and ensuring that all items are invoiced and paid on time
- Building strong relationships with both internal and external stakeholders to increase confidence across project environment.
- Generating and Submitting weekly Float Report with Supporting to Head Office
- Coordinating with Public Relations Officer with regards to Operations related task such as Trade License, Ministry of Labor, Civil Defense, Dubai Municipality and Economic Development by making sure all documents are up to date and renewed before expiry.
HR & Admin Coordinator
Taqado Restaurants LLC
Mangalore
04.2014 - 12.2017
- Working closely with HR Manager in designing and implementing new policies and procedures as per UAE Labor Law
- Maintaining Payroll information by Collecting, Entering Data, Calculating and Finalizing Payroll with HR Manager prior to Submitting to Accounts Department
- Assisting HR Manager in preparing Yearly HR Budget
- Preparing monthly News Letter, Head Count Report and Submit to Management
- Handling the complete Visa Process for all the employees both Free Zone Visa (DMCA, DIFC, Trakhees & ADGM - AUH) and the General Work Visa
- Process, verify, and Maintain documentation relating to personnel activities such as recruitment, visa and performance evaluations in Individual Employee Files
- Review employment applications in order to evaluate qualifications or eligibility of applicants.
Assistant System Engineer
Glow touch Technologies
Mangalore
04.2013 - 10.2013
- Respond to technical support live chats
- Respond to technical support tickets
- Monitor customer community forum to answer any technical questions customers may have
- Identify potential harmful clients that maybe abusing server.
- Report to higher management about ideas on how to improve
- Evaluate, monitor and review installation to minimize technical Issues and provide immediate resolutions for same.
Senior Technical support associate
UK Web Solutions
Derby
11.2011 - 02.2013
- Talk to clients and understand their requirements.
- Evaluate, monitor and review installation to minimize technical Issues and provide immediate resolutions for same.
- Collecting clients’ requirements and presenting it systematically to planning process.
- Produced technical documentation for customers and customer service.
- Remote server and desktop administration, E-mail administration, PC and server.
- Assist and Train Juniors and New Joiners about Work, latest updates and new technologies and work with back-end team in Linux platform using Putty Interface.
- Handling Web-hosting issues Using Tools like WHM, C-panel and Plesk.
- Monitor all staffs Performance working on chats and calls depending on different parameters to ensure good quality of service
- Assist HR department while recruiting new staffs.
IT Consultant
Miracle InfoTech
Mangalore
05.2009 - 08.2011
- Resolving home users and office user computer’s hardware and software related issues and keeping their systems updated
- Product design, prototype debugging, and on-site customer introduction of early product
- Providing excellent service in order to gain customer loyalty
- Work with Customer Service Manager to ensure proper customer service is being delivered
- Attempt to persuade customer to reconsider cancellation
- Devdasshetty11@gmail.com 2 / 4
Education
Post Graduate Certificate - Human Resources Management
University of Derby
Derby, United Kingdom 05.2011 - 05.2013
Bachelor of Computer Applications - Computer Science And Programming
Alva's College
Karnataka, India 05.2007 - 05.2010
Skills
Office administrationundefined
Accomplishments
- Reduced Insurance cost by 50% over 4 years by negotiating and choosing the best insurance policy as per employee requirements.
- Decreased clerical errors 25% by sourcing new Excel sheets.
- Set up and trained staff of 7 on how to use various latest technology to reduce manual work.
- Single handedly processed 300+ employee visas and labor contracts.
- Went above my duties to implement a filing system for human resources, organizing more than 300 past and current employee documents.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
HR & Administrative Officer
CTI Gulf LLC
12.2017 - Current
HR & Admin Coordinator
Taqado Restaurants LLC
04.2014 - 12.2017
Assistant System Engineer
Glow touch Technologies
04.2013 - 10.2013
Senior Technical support associate
UK Web Solutions
11.2011 - 02.2013
Post Graduate Certificate - Human Resources Management
University of Derby
05.2011 - 05.2013
IT Consultant
Miracle InfoTech
05.2009 - 08.2011
Bachelor of Computer Applications - Computer Science And Programming
Alva's College
05.2007 - 05.2010
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