Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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DEVENDRA SINGH

DEVENDRA SINGH

Dubai

Summary

Hardworking supervision professional inspiring housekeeping teams to achieve spotless results. Planned and coordinated staff and resources proactively to achieve daily targets. Set first-class hygiene and sanitation standards to maintain health and safety compliance.

Overview

5
5
years of professional experience

Work History

Team leader housekeeping

Marriott Hotels Sheraton mall of Emirates
08.2024 - 06.2025
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Delegated tasks to make best use of individuals' skills
  • Supported team to overcome new challenges by forecasting knowledge and skills
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction
  • Followed opening, closing and shift changeover procedures for seamless operations
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards
  • Monitored housekeeping stock levels, ensuring timely supply orders for smooth-running facility management
  • Implemented ongoing training programmes to increase housekeeping staff efficiency and improve cleaning result
  • Oversaw cleaning supply and consumable inventory levels for housekeeping department
  • Inspected rooms to confirm quality and attention to detail met brand standards
  • Trained staff in proper cleaning, sanitisation and infection control
  • Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction
  • Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes
  • Audited rooms after cleaning to check cleanliness standards
  • Communicated management feedback to improve team performance
  • Coordinated cleaning teams to meet daily housekeeping demands
  • Managed team schedule to deliver cleaning consistent with check-in and departure times
  • Briefed staff on daily cleaning requirements and delegated tasks to suitable candidates
  • Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels
  • Met health and hygiene regulations through rigorous cleaning rotas
  • Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction

Housekeeping Team Leader

Rixos Bab Al bahr
10.2021 - 04.2024
  • Prepared rotas to create stable team coverage and meet hotel guest needs
  • Managed team schedule to deliver cleaning consistent with check-in and departure times
  • Coached housekeeping staff to effectively plan and deliver on targets
  • Releasing the rooms and preparing VIP rooms like senior suites
  • Conduct training for the staff time to time for for job efficiency
  • Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction
  • Led housekeeping teams within busy room hotels
  • Cleaned and disinfected rooms and communal areas to deliver first-class facilities
  • Supervised housekeeping staff
  • Completed shift reports for smooth handovers and Back of House operations
  • Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels

Industrial Trainee

Taj hotel and resort India
12.2020 - 04.2021
  • Participated in staff training programs to continuously improve skills and knowledge in the hospitality industry.
  • Participated in regular safety drills to ensure proper emergency response protocols were followed by all staff members.
  • Ensured a smooth dining experience for guests by collaborating with the restaurant team on reservations and special requests.
  • Did training in all the four departments (F&b F.O Food production , and housekeeping )

Education

Master of Business Administration - Masters in hotel management

Uttarakhand technical university

Bachelor of Business Administration - Bechelor in commerce

HNB GARHWAL UNIVERSITY

Skills

  • Room inspections
  • Linen management
  • Housekeeping staff training
  • Payroll understanding
  • Deep cleaning techniques
  • Housekeeping supply management
  • Meticulous cleaning and disinfecting
  • Training and development
  • Carpet cleaning
  • Hospitality expertise
  • Chemical safety
  • Deep cleaning

Personal Information

Timeline

Team leader housekeeping

Marriott Hotels Sheraton mall of Emirates
08.2024 - 06.2025

Housekeeping Team Leader

Rixos Bab Al bahr
10.2021 - 04.2024

Industrial Trainee

Taj hotel and resort India
12.2020 - 04.2021

Bachelor of Business Administration - Bechelor in commerce

HNB GARHWAL UNIVERSITY

Master of Business Administration - Masters in hotel management

Uttarakhand technical university

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DEVENDRA SINGH