Devi Nair
Ras al-Khaimah,United Arab Emirates
Summary
Accomplished healthcare professional with over 25 years of experience, having expertise in strategy and business consulting, growth and business transformation, and digital health. Demonstrates strong capabilities in market assessment, go-to-market strategies, project management, and stakeholder management. Committed to driving impactful business solutions and fostering innovation within dynamic environments.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
28
28
years of professional experience
Work history
Lead Strategy and Projects
Arabian Healthcare Group LLC
Ras Al Khaimah , United Arab Emirates
2021.12 - Current
- Leads strategic planning through execution and evaluation, owning the full strategic cycle to reduce operational costs, optimize resources, and deliver measurable, high‑impact business results.
- Identify and unlock new business opportunities, including market expansion, partnerships, innovation programs, and revenue diversification.
- Guide organizational transformation, including digital adoption, capability building, and change management efforts.
- Work in collaboration with the Board of Directors, C-suite, and relevant stakeholders to facilitate strategic planning for the holding company and dovetail the SBU business.
- Lead the company's project portfolio of ~ AED 1B which includes 209 bed greenfield tertiary care hospital and community based multi-specialty clinics.
- Provide oversight of project management and program implementation including all activities, outputs, and outcomes related to the projects including reporting, execution of project plans and project performance.
- Coordinate organizational relationship with external contract Groups/ vendors/ healthcare planners/ healthcare architect and external third parties.
- Support C-suite in yearly budget preparation for board approval and execution.
Project Coordinator – Healthcare
ETA Star Healthcare LLC
Dubai , United Arab Emirates
2006.03 - 2028.09
- Established a project team, monitored closely and improvised activities of the team.
- Negotiated with partners and implemented ideal business model for projects owned by the organization.
- Performed critical evaluation of business plans submitted by prospective operational partners and proposed required changes to the management.
- Core team member of greenfield hospital commissioning team in developing and implementing policies, procedures, staff training for the hospital owned by the firm.
SME/ Senior Manager - Health Science and Wellness
EY Global Delivery Service (EY GDS)
Bengaluru, India
2014.06 - 2021.11
- Established the healthcare consulting practice in EY Global Delivery Service Centre and ensured steady growth since 2014 across the Americas, UK&I, MENA and Oceania country practices
Delivered and supported strategy, customer and People Advisory Services engagement and ensured client stakeholder management - Identified growth opportunities in the Health Science and Wellness sector across business and technology consulting portfolio
- Enabled new innovative solutions in healthcare across the value chain with focus in business transformation
- Authored Thought Leadership and White Papers on Health Science and Wellness
- Integral team member for establishing the ‘Centre of Excellence in Health Science and Wellness’ and ‘Health Science and Wellness Thought Factory’ for emerging business models and technology
- Stakeholder Management from GDS for the health sector and provide support to the Digital Health Community within EY Member Firms
Lead Healthcare Consultancy
Thampy Management Consultancy
Dubai , United Arab Emirates
2010.04 - 2014.05
- Led, developed and established a green field consulting firm and achieved profits in the first year of operations.
- Spearhead healthcare consultancy assignments and closely monitored the progress of projects that included market assessment, feasibility studies, GTM, target operating models, business process reengineering.
- Consulted and advised on commissioning of green field hospital and clinics.
- Led client transformation programs based on industry dynamics.
- Engaged in project pitches and periodic site visits for consulting services.
Senior Consultant Healthcare
HOSMAC Middle East FZ LLC
Dubai, United Arab Emirates
2008.11 - 2010.04
- Represented the Management Consultancy division of the firm.
- Spearheaded consulting assignments that included Gap Analysis, Mock Survey for International Accreditation, detailed feasibility and project report.
- Formulated and implemented solutions for management consultancy, maintained client relationship for business continuity and seamless closure of agreements/ contracts.
Operations Officer
ASTER Group
Dubai, United Arab Emirates
2004.05 - 2005.10
- Formulated the Operational Manual, Policies and Procedures and workflow of the hospital and implemented them in coordination with the administrative team and Medical Director.
- Developed the Operational Manual for existing Clinics and Pharmacies of ASTER Group in coordination with senior leadership.
- Coordinated all activities related to the tendering process for new projects.
- BOQ compilation of medical equipment for new hospital projects and other medical centers.
Coordinator OR Complex and Materials Management
KIMS Healthcare Management LTD
Trivandrum, India
2000.12 - 2004.02
- Developed Bylaws of the hospital, polices, SOPs and records for OR complex in coordination with Nursing Director and Chief of Surgery
- Periodic check on the sterility and Infection control methods for the OR and coordinated with quality department for further follow up
- Developed statistical analysis and reports of OR utilization, case load management and infection control
- Actively involved in the bidding and procurement process for medical equipment purchases.
Education
Executive Management Program - Healthcare Management and Analytics
Indian Institute of Management - Kozhikode (IIM-K)
India 2023.08 - 2024.08
Masters of Healthcare - Healthcare and Hospital Administration
Rajiv Gandhi University of Health Sciences
India 1998.09 - 2000.09
Project Management Professional - Project Management
Project Management Institute
USA 2025.07 - 2026.07
Skills
- Strategy and business consulting
- Growth and Business Transformation
- Market assessment and GTM
- Project Management
- Stakeholder management
- Digital Health
Languages
English
Fluent
Arabic
Beginner
Certification
Certified Assessor for Australian Council on Healthcare Standards
Certification in Psychotherapy Transactional Analysis
EY Strategy Bronze Badge
PMP Certification
Accomplishments
Leadership Excellence Award by Arabian Healthcare Group- 2025
Professional Membership
- Life Member – Academy of Hospital Administration
- Alumni – Indian Institute of Management (IIM-K)
- Member- Australian Council on Healthcare Standards International
Domain Experience
Cumulative: 25 years
- Strategy and Consulting: 15 years
- Performance Improvement: 10 years
- Project Management & Health Facility commissioning: 15 years
Timeline
Project Management Professional - Project Management
Project Management Institute
2025.07 - 2026.07
Executive Management Program - Healthcare Management and Analytics
Indian Institute of Management - Kozhikode (IIM-K)
2023.08 - 2024.08
Lead Strategy and Projects
Arabian Healthcare Group LLC
2021.12 - Current
SME/ Senior Manager - Health Science and Wellness
EY Global Delivery Service (EY GDS)
2014.06 - 2021.11
Lead Healthcare Consultancy
Thampy Management Consultancy
2010.04 - 2014.05
Senior Consultant Healthcare
HOSMAC Middle East FZ LLC
2008.11 - 2010.04
Project Coordinator – Healthcare
ETA Star Healthcare LLC
2006.03 - 2028.09
Operations Officer
ASTER Group
2004.05 - 2005.10
Coordinator OR Complex and Materials Management
KIMS Healthcare Management LTD
2000.12 - 2004.02
Masters of Healthcare - Healthcare and Hospital Administration
Rajiv Gandhi University of Health Sciences
1998.09 - 2000.09