DEXTER DIOR YUMUL
FOOD SERVICE ASSISTANT
Dasmariñas
Summary
Dedicated and versatile hospitality professional with extensive experience in the food and beverage industry. Specializes in barista, bartender, and kitchen staff roles. Demonstrates expertise in customer service, beverage preparation, and kitchen operations to ensure high-quality service in fast-paced environments. Exceptional multitasking skills, problem-solving abilities, and a strong commitment to cleanliness and efficiency in the workplace. Proven track record of engaging with customers, managing inventory, and supporting team operations for enhanced guest satisfaction. Passionate about delivering exceptional service and making valuable contributions to a dynamic team.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Barista Bartender / Food Service Assistant
Wild Flour Café
01.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Kong Noodles
01.2022 - Current
- Assist guest with food and beverage selection
- Demonstrating salesmanship with complete product knowledge
- Greet guest with a friendly professional manner
- Ability, when necessary, to use P.O.S
- Ensure that the guest is receiving quality food and beverage products
Bartender
GQ Mobile Bar
03.2019 - 03.2020
- Mixing and serving alcoholic beverages to customers
- Following all safety and sanitation policies when handling food and beverages
- Maintaining appropriate stock levels for the bar
- Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated
- Ensuring that customers receive an efficient and prompt service
- Maintaining the cleanliness of the bar area, as well as bar glasses and utensils
Office Boy
Al Farzana Trading
05.2018 - 11.2019
- Giving a warm welcome to the guests and assisting them on their arrival to the office
- Preparing beverages and refreshments for office staff and guests
- Dealing with queries or requests from the visitors and employees
- Coordinating the maintenance and repair of office equipment
- Assisting other administrative staff in wide range of office duties
Sales Associate
7 Eleven
07.2016 - 12.2017
- Provide prompt, efficient and courteous customer service
- Drive sales through effective communication with customers
- Maintain a clean, customer friendly environment in the store
- Receive cash from customers and give correct change
- Perform all regular cleaning activities and other tasks that are included on job assignments
Education
Associate of Multimedia Technology -
University of Makati
06.2011 - 04.2014
Automotive Engineering - undefined
Technological University of the Philippines
03.2008 - 04.2011
Skills
- Product knowledge
- Active listening
- Industry expertise
- Communication skills
- Sales skills
- Customer service skills
- Tech literacy
Cash handling
Opening and closing duties
Beverage preparation
Espresso machine operation
POS systems
Cleanliness
Hospitality service expertise
Problem-solving
FLUENT IN English
Personal Information
- Passport Number: P4632375B
- Date of Birth: 08/06/89
- Nationality: Filipino
- Marital Status: Single
Timeline
Barista Bartender / Food Service Assistant
Wild Flour Café
01.2024 - Current
Server
Kong Noodles
01.2022 - Current
Bartender
GQ Mobile Bar
03.2019 - 03.2020
Office Boy
Al Farzana Trading
05.2018 - 11.2019
Sales Associate
7 Eleven
07.2016 - 12.2017
Associate of Multimedia Technology -
University of Makati
06.2011 - 04.2014
Automotive Engineering - undefined
Technological University of the Philippines
03.2008 - 04.2011
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