Summary
Overview
Work history
Education
Languages
Certification
References
Timeline
Generic
Deza Alonzaga

Deza Alonzaga

Dubai,UAE

Summary

Motivated Admin Manager with 17 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Overview

38
38
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Administrative manager

Mind Over Matter FZ LLC (DDA)
Dubai, UAE
11.2008 - Current
  • Organised company documents for improved accessibility and compliance.
  • Maintained an organised workspace promoting productivity and efficiency.
  • Managed internal communications effectively maintaining transparency across teams.
  • Administered payroll, reducing discrepancies and errors during the process.
  • Handled customer queries promptly improving overall customer satisfaction.
  • Attended meetings and maintained files of notes taken during meetings.
  • Managed and resolved employee queries and concerns to create positive workplace culture.

Administration receptionist

CNA Air-conditioning
Dubai
02.1995 - 10.2008
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Facilitated prompt resolution of customer queries, boosting client satisfaction rates.
  • Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
  • Updated database regularly, ensuring accurate record-keeping at all times.

Teacher in a primary school

Department of Education
Iloilo, Philippines
06.1987 - 04.1994
  • Managed classroom behaviour effectively, ensuring an optimal learning environment for all students.
  • Implemented strategies to engage reluctant learners, improving overall class participation rates.
  • Conducted parent-teacher meetings to discuss pupil progress and behaviour issues.
  • Ensured safe, respectful learning environment through strict adherence to school's code of conduct.

Education

Bachelor of Education -

Central Philippine University
Jaro, Iloilo City Philippines
06.1983 - 03.1987

Languages

English
Upper intermediate
B2

Certification

PBET board passer

(Philippine Board Examination for Teachers)

References

References available upon request.

Timeline

Administrative manager

Mind Over Matter FZ LLC (DDA)
11.2008 - Current

Administration receptionist

CNA Air-conditioning
02.1995 - 10.2008

Teacher in a primary school

Department of Education
06.1987 - 04.1994

Bachelor of Education -

Central Philippine University
06.1983 - 03.1987

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Deza Alonzaga