Overview
Work History
Education
Skills
Certification
Timeline
Generic

Martin Zaghloul Aziz

Overview

8
8
years of professional experience
1
1
Certificate
1
1
Language
5
5
years of post-secondary education

Work History

Duty Manager

  • Etisalat UAE (Retail) ⦁ Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
  • Responsible for the daily managing of staff and assigning of duties
  • Increase average transaction value & overall store turnover
  • Offer & execute all VAS to customers and sell Etisalat Brand values and achieve monthly target
  • Assist in reducing stock loss by observing all company procedures, including correct utilisation of security equipment, vigilance to all areas of risk, and completion of all required documentation
  • Process all sales and collection of Customer Database in an efficient manner in line with the company procedures & dealing with cash transactions using win cash system
  • Updates managers by consolidating, analysing, and forwarding daily action summaries.

Retail Sales Advisor

  • Etisalat Egypt (Retail) ⦁ Responsible for Hurghada outlet evaluation team
  • Mange store's sales evaluation every month
  • Evaluate Staff’s sales performance every month, quarter and mid- year
  • Achieving individual Sales monthly target
  • Ensure high Level of quality and accuracy in the daily work
  • Enhance after selling service and provide total customer satisfaction
  • Handle customer inquiries and provide resolution for their complaints
  • Ensure compliance to policies and procedures
  • Promote handsets and accessories
  • Positive and effective involvement in implementing the retail plan
  • Handling all paperwork which is reported to the different company departments

Personal Info

01.2015 - Current

Education

undefined

09.2007 - 07.2012

undefined

Licenses - undefined

undefined

undefined

01.2016 - 01.2002

undefined

undefined

Skills

Customer service, Sales and Callundefined

Certification

English Course in AUC (American University in Cairo) and Berlitz.

Timeline

undefined

01.2016 - 01.2002

Personal Info

01.2015 - Current

undefined

09.2007 - 07.2012

Duty Manager

Retail Sales Advisor

undefined

Licenses - undefined

undefined

undefined

undefined

Martin Zaghloul Aziz