Dhamodharan Manoharan

· Led comprehensive supply chain operations from procurement to last-mile delivery across various regions, including the UAE, GCC, Europe, and Asia.

· Implemented import-export procedures to ensure adherence to international trade laws, customs regulations, and port authority requirements.

· Negotiated with international freight forwarders and shipping companies, achieving cost reductions of 15-25% on logistics expenditures.

· Oversaw multi-modal logistics involving sea, air, and land transport, ensuring timely deliveries and optimized routing for high-volume FMCG shipments.

· Collaborated with regional teams on demand planning, forecasting, and procurement to ensure stock availability meets market demands.

· Manage end-to-end trade operations and import/export documentation for Dubai, with additional experience handling cross-border trade across KSA, Oman, Kuwait, and Qatar.

· Established and led cross-functional logistics teams, improving operational efficiency through process training and the integration of digital systems.

· Cultivated and maintained strategic relationships with suppliers and distributors, enhancing cost efficiency and service quality.

· Skilled in using ERP systems to streamline trade management and documentation workflows.

· Identified and engaged strategic third-party logistics, warehouse, and retail partners to bolster regional operations.

· Represented the organization at trade shows, supplier meetings, and with government agencies, enhancing brand credibility.

· Coordinated international vendor sourcing to secure competitive pricing and long-term supply contracts. Directed strategic planning for logistics infrastructure, which included establishing overseas branches and distribution centers.

• Spearheaded multimodal logistics coordination for a leading CIS-based logistics firm, ensuring seamless cross-country operations.
• Orchestrated precise and punctual shipment deliveries across all CIS nations, enhancing customer satisfaction and service reliability.
• Maintained stringent accuracy in order processing and shipping documentation, minimizing discrepancies and streamlining workflow.
• Proactively identified and rectified shipping errors, implementing solutions to prevent recurrence and uphold quality standards.
• Diligently prepared bills and invoices, ensuring financial accuracy and timely revenue recognition.
• Monitored production timelines closely, optimizing resource allocation and meeting stringent deadlines.
• Expertly managed cross-border operations within the CIS region, guaranteeing timely merchandise delivery through diversified transportation channels.

• Expertise in managing air freight forwarding operations with a focus on adherence to standard procedures for each consignment.
• Collaborated effectively with Customer Service and Invoicing teams to streamline process flows.
• Maintained proactive communication with local clients and stakeholders to facilitate timely shipments in alignment with customer specifications.
• Diligently updated shipment details in CW1 system in accordance with Control System protocols.
• Conducted thorough follow-ups with local customers regarding cargo and documentation status, keeping all relevant parties updated on adjustments.
• Ensured comprehensive completion of shipment processes, attaching necessary documentation to cargo and issuing pre-alerts to concerned parties.

• Processing Customs Documentation.
• Monitoring container movements from Door to Port and Port to CFS.
• Creation and renewal of Customer Import code/Export Code.
• Inquiry regarding sea freight rates for LCL and FCL from shipping lines.
• Submission of customs documents within the designated time frame.
• Booking, scheduling, and rescheduling of inspections.
• Providing freight quotations to customers upon request.
• Clearance of air freight shipments via DNATA and EMIRATES Cargo.
• Clearance of courier shipments.
• Storing goods in our warehouse facility for transshipment/export/import cargo.
• Securing special permissions from the Dubai municipality and the Ministry of Foreign Affairs for certain special cargo.
• Inquiring about the arrival of import shipments from the shipping line and notifying the consignee.
• Managing road transport (from local to free zone and from free zone to local).
• Submitting refund claims through the DUBAI TRADE portal for temporary admission and import for re-export shipments.
• Managing sea exports and imports, as well as air exports and imports.
• Handling dangerous goods shipments and obtaining DG approval from shipping lines prior to booking.
• Coordinating with truck drivers to ensure timely gate-in and gate-out of containers.
• Making online payments for Dubai customs and port fees through Dubai Trade.
• Acquiring the weekly sailing schedule from the shipping line to plan cargo loading and ensure container gate-in within the cutoff time.
• Communicating with overseas agents.
• Clearing ship spares from vessels for servicing and returning them to port once the service is completed.
• Arranging port passes and obtaining special permissions from DP World for port NOC for drivers.
• Visiting Dubai customs for bill of entry submission and manual clearance for ship spares.
• Organizing stores and provisions for vessels upon the master's request.
• Preparing certificates of origin for Dubai Chamber attestation.
• Invoicing agents and customers.
• Monitoring container movements and informing customers.

· Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.

· Contact vendors and/or Claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.

· Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.

· Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight.

· Negotiate and arrange transport of goods with shipping or freight companies.

· Notify consignees, passengers, or customers of the arrival of freight and arrange for delivery.

· Arrange Insurance for CIF cargo.

· Handling Calogi for AWB preparation and ADM booking appointment for flight booking.

· Using Dubai trade interface for submitting custom bill of entry.

· Manifesting Air import shipments before arrival to Dubai Airport.

· Assisting client for the MOFA and Municipality, Health Ministry related approvals through online and manual.

· Negotiate Airline for the freight rates bidding to provide competitive rates for the client.

· Handling Nominations through WCA Network agents.

· Handle CIS cargo transport using Multi-modal transport options.

· 3PL warehousing in Jebel ali free zone.

· Arranging and outsourcing trucks from Transporters to ensure

· Timely and efficient delivery of the cargo.

Handle all custom related inspections.

• Streamlined back office liner documentation processes, enhancing operational efficiency.
• Proficient in managing INTTRA platform and processing manual shipping instructions.
• Ensured strict adherence to Turnaround Time (TAT), dispatching Bills of Lading within eight-hour deadlines.
• Diligently prepared and dispatched Master Bills of Lading in compliance with standard operating procedures and country-specific regulations.
• Facilitated business growth by creating unique partner codes for onboarding new customers.
• Expertly revised Master Bills of Lading and adeptly handled voyage-specific challenges, including roll-overs and vessel delays.
• Conducted weekly performance reviews to optimize team productivity and maintained proactive communication with agents.