Dhanush Dev
Office Manager
Dubai,Dubai
Summary
Experienced Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Office Manager
Al sadiyat General Land transport L.L.C
Dubai, Dubai
02.2016 - Current
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Handled all incoming business and client requests for information.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Arranged corporate and office conferences for company employees and guests.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Compared vendor prices and negotiated for optimal savings.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Handled client correspondence and tracked records to foster office efficiency.
- Prepared vendor invoices and processed incoming payments.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Received, screened and routed incoming calls.
- Met challenging quotas for productivity and accuracy of work.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Solved problems timely and effectively, ensuring customer satisfaction.
Operational Executive
seven seas shipchanlders L.L.C
Dubai, Dubai
03.2012 - 01.2016
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Dealing with different country ships and supply food /mechanical items as per the captain requirements
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Operational Assistant
Ali Farhan Loading and Lifting Equipment Rental L.L.C
Dubai, Dubai
04.2010 - 01.2012
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Promoted sales by acquiring product knowledge and providing product solutions to customers.
- Participated in strategic planning for company growth.
- Provided accurate and effective product solutions to customers and promoted sales.
Education
Bachelor Degree - Bachlor Physcis
St Thomas College Thrissur
04.2007 - 01.2010
Higher Secondary - Computer Science
St Antonys School
01.2005 - 06.2007
Skills
Performance improvement
Office management
Relationship building
Organizational skills
Documentation expertise
Administrative support
Office administration
Travel coordination
Valid UAE Driving License
current salary
Current Basic salary Aed 8000
contact number
055-8422532
proffessional cricket player
Under 19 kerala state
university cricket player
under 19 schools state winner
Timeline
Office Manager
Al sadiyat General Land transport L.L.C
02.2016 - Current
Operational Executive
seven seas shipchanlders L.L.C
03.2012 - 01.2016
Operational Assistant
Ali Farhan Loading and Lifting Equipment Rental L.L.C
04.2010 - 01.2012
Bachelor Degree - Bachlor Physcis
St Thomas College Thrissur
04.2007 - 01.2010
Higher Secondary - Computer Science
St Antonys School
01.2005 - 06.2007