Dharamjeet Singh
sprots city,Dubai
Summary
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
4
4
years of professional experience
Work history
Night auditor
Treppan hotel And suites by Fakhruddin
sports city, Dubai
2024.01 - Current
- Monitored facility security for guest and personnel safety.
- Followed company security and check-in policies and procedures, and reported suspicious activity to the general manager.
- Performed inventory for keys and linen on a daily basis and included all information in audit reports.
- Balanced hotel accounts and resolved discrepancies.
- Checked hotel guests in and out in a professional and friendly manner.
- Responded to telephone, email and in-person enquiries regarding reservations, hotel information and guest concerns.
- Checked requests and room service for accuracy and any needed assistance.
- Reviewed checklist on a daily basis and planned shift accordingly.
- Completed late check-ins and directed guests to rooms and facilities.
- Managed all aspects of front desk operations during overnight hours, including check-ins and check-outs, guest enquiries,
- Set up and entered all financial data into spreadsheets using Microsoft Excel.
- Handled all duties and tasks for the night manager and concierge when those individuals were unavailable.
Receptionist
Hawthorn Suites by Whyndham Abu Dhabi
Abu Dhabi, Abu Dhabi
2020.03 - 2023.11
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Scheduled meetings and client appointments for team of [Number]+.
Education
Bachelor of Arts -
Govt intermediate school
IndiaSkills
- Check-in and check-out procedures
- Company policies and procedures
- Front desk operations
- Rooming chart management
- Report generation
Languages
English,Hindi,Arbic
Fluent
Timeline
Night auditor
Treppan hotel And suites by Fakhruddin
2024.01 - Current
Receptionist
Hawthorn Suites by Whyndham Abu Dhabi
2020.03 - 2023.11
Bachelor of Arts -
Govt intermediate school