Dheeraj Pandey
Abu Dhabi,United Arab Emirates
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Admin & Store Manager
Power Construction Corporation of China LTD
Abu Dhabi , United Arab Emirates
2020.10 - Current
- Submit timely reports and prepare presentations/proposals as assigned.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Drafted contracts and purchase orders for team.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Coordinated events by managing budget, logistics and event support.
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Partnered with management to implement processes and complete special projects.
- Sourced and ordered office supplies within allocated budget.
- Created expense reports with matching receipts.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Acted as main contact for internal and external clients.
- Called maintenance team to perform repairs and inspections on office equipment.
- Ordered office supplies and researched new deals and suppliers.
- Took detailed minutes at meetings following instructions from senior team members.
- Assisted managers in compiling and organising materials for meetings.
- Monitored and updated budget and account records.
- Prepared, reviewed and submitted team expense reports.
- Organised cash flow and recorded transactions for accurate recordkeeping.
- Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
- Utilised legislation knowledge in enforcing best practices and company compliance across different services.
- Delivered strategies through engagement, consultation and negotiation with stakeholders.
- Assessed supplier base and categorised spending based on strategic and operational requirements.
- Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
- Communicated outcomes of tendering processes to tenderers using official channels.
- Supported procurement strategies, assessing objectives and implementing necessary service improvements.
- Sourced and verified quotations from suppliers before initiating purchase processes.
- Reviewed proposals and submitted reports to procurement heads for selection.
- Monitored supply chain activities to validate quality of goods procured.
- Purchased office supplies to maintain stock and inventory.
- Organised team building activities to cultivate professional relationships with staff.
- Monitored trends to determine rates and maintain consistent competitiveness.
- Optimised vehicle utilisation and cost-effectiveness in line with company targets.
- Performed audits to review product conformance and presentation.
- Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
- Created and managed fleet policies and procedures.
- Generated reports on fleet expenses and performance for senior management.
- Reviewed accident reports to identify and prevent future issues.
- Serviced vehicles regularly to maintain good working order.
Admin & Store Coordinator
China State Construction Engineering Corporation
Dubai , United Arab Emirates
2017.10 - 2020.10
- Created expense reports with matching receipts.
- Assessed construction constraints to appropriately determine planning requirements.
- Organised material supplies to facilitate smooth construction works.
- Implemented improved training programs for maintenance employees.
- Generated custom store Key Performance Indicators, automating reports with ClearPoint to better monitor performance.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
- Strengthened stock taking processes through automation, reducing inventory discrepancies.
- Operated and maintained cash registers with sufficient cash floats.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Prepared regular reports on expenses and office budgets.
- Hired maintenance vendors to repair damaged office equipment.
Store Executive
Laundry Prime PVT LTD
Delhi , India
2014.08 - 2017.10
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Acted as liaison between staff and management to maintain two-way communications that improved store performance.
- Understood what drives overall business success and prioritised and delivered quality results.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
Sales Executive
DTDC Courier & Cargo LTD
Delhi , India
2011.05 - 2014.06
- Understood market conditions, responding to fluctuations impacting sales.
- Sold range of goods, equipment, supplies and related services to various establishments.
- Achieved monthly sales and performance KPIs for improved team success.
- Facilitated smooth deliveries in line with customer requests.
- Upheld brand values throughout sales process to differentiate company from competitors.
- Built rapport with new and existing customers to boost client retention.
- Delivered outstanding after-sales care through regular communication with customers.
- Provided clear, accurate quotes and estimates to prospective clients.
- Kept clear, detailed customer records to maximise future sales opportunities.
- Broadened customer bases to meet demanding sales territory targets.
- Proactively contacted prospective customers to increase sales.
- Processed orders and recorded transactions accurately.
- Increased new business through strategic networking and cold calling.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
- Liaised with suppliers and product manufacturers to action customer feedback improvements.
Education
Post Graduation Diploma in Management - Finance & Marketing
Greater Noida Technology of Management
Delhi/NCR 2009.07 - 2011.06
BACHELOR OF COMMERCE - Accounts & Marketing
Deen Dayal Upadhyay University
Gorakhpur ,UP, India 2004.07 - 2007.06
Skills
- Microsoft Office expertise
- Payroll and budgeting
- Data management
- Public Relations
- Accounts Payable/Accounts Receivable
- Employee management
- Business administration
- Project scheduling
- Account reconciliation
- Motivational leadership style
- Promotions
- Employee training
- Inventory control
- Store management
- Budget supervision
Certification
- Certified Digital Marketing From Google
- SAP FICO S4 HANA Training Program
- Certified Business Analyst Python
- MS office
Additional Information
- Got Promotion within Year at Power China Construction
- Perfect Attendance Award in LAUNDRY PRIME PVT LTD
- Got 2nd prize in District level singing competition.
- 1st winner in BLUE OCEAN Competition organized by GNIT College of management.
- Winner in 11th National Summer Training Project Competition 2010-2011 organized by Graduate School of Business.
Languages
Hindi
Native
Urdu
Native
English
Fluent
Timeline
Admin & Store Manager
Power Construction Corporation of China LTD
2020.10 - Current
Admin & Store Coordinator
China State Construction Engineering Corporation
2017.10 - 2020.10
Store Executive
Laundry Prime PVT LTD
2014.08 - 2017.10
Sales Executive
DTDC Courier & Cargo LTD
2011.05 - 2014.06
Post Graduation Diploma in Management - Finance & Marketing
Greater Noida Technology of Management
2009.07 - 2011.06
BACHELOR OF COMMERCE - Accounts & Marketing
Deen Dayal Upadhyay University
2004.07 - 2007.06
- Certified Digital Marketing From Google
- SAP FICO S4 HANA Training Program
- Certified Business Analyst Python
- MS office
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