DhOUHA LAJIMI
SHARJAH
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Tanmert Trading
DUBAI, UAE
05.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Secretary
Queen Shoes
TURKEY
03.2021 - 03.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Answered multi-line phone system and enthusiastically greeted callers.
Doctor's Office Assistant
AL MOSTA9BEL OFFICE LAW
TUNISIA
04.2019 - 03.2020
- Registered new patients in electronic medical record prior to scheduling appointments.
- Facilitated patient clinic by greeting and rooming patients.
- Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines.
- Completed clinic room inventories and restocked supplies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Received, recorded and filed medical payments by check, cash, and credit card.
Education
High Technician in Accounting And Finance - Accounting And Finance
Sectoral Training Centre For Tertiary Professions
Tunis01.2019
Skills
- Office Administration
- Meeting Coordination
- Database Management
- Supply Ordering
- Expense Tracking
- Multi-Line Phone Systems
- Travel Arrangements
- Microsoft Office
- Ability to work under pressured environment
- Computer Skills
- Data Entry
- Customer Service
Hobbies and Interests
- Travelling
- Reading
- Reliable
- Leadership
Personal Information
- Date of Birth: 05/19/94
- Gender: Female
- Nationality: Tunisian
- Marital Status: Single
- Visa Status: Valid visa
Timeline
Administrative Assistant
Tanmert Trading
05.2023 - 08.2024
Secretary
Queen Shoes
03.2021 - 03.2023
Doctor's Office Assistant
AL MOSTA9BEL OFFICE LAW
04.2019 - 03.2020
High Technician in Accounting And Finance - Accounting And Finance
Sectoral Training Centre For Tertiary Professions