Diana Bahaa
Umm Al Quwain,000
Summary
Polished professional with expertise in developing programmes for different grade levels. Demonstrates expertise in navigating digital learning tools. Dedicated to improve educational resources and materials.
Dedicated individual with strong analytical skills and keen sense in identifying learning needs of students. Outstanding communication and collaboration skills. Eager to enhance skills in developing and delivering educational programmes.
Responsible student seeks opportunity as Admissions Coordinator to build upon service and administration abilities. Highly organised with strong communication and record-management skills for reliable applicant support.
Competent individual with excellent initiative and planning skills seeks Admissions Coordinator role. Multitasks well whilst maintaining attention to detail for productive, high-quality administration and application management.
Driven professional with keen ability to foster positive workplace environments and implement strategic HR initiatives. Demonstrates proficiency in conflict resolution and talent development. Committed to enhancing organisational culture and driving employee engagement.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Education consultant
Eduverse Comapny
Dubai, UAE
2024.09 - 2026.04
- Build and maintain strong relationships with private and public schools.
- Promote and present educational books, digital learning resources, and teaching materials to school leaders and educators.
- Identify schools' curriculum requirements and recommend suitable educational solutions.
- Conduct product presentations, demonstrations, and training sessions for teachers and school staff.
- Advise schools on curriculum alignment and resource selection.
- Prepare quotations, proposals, and book lists based on school requirements.
- Coordinate with publishers and internal teams to ensure timely availability and delivery of educational materials.
- Manage customer accounts and provide ongoing support to schools.
- Monitor market trends, curriculum updates, and changes in educational standards.
- Attend educational exhibitions, conferences, and school events to promote company products.
- Achieve sales targets while maintaining high levels of customer satisfaction.
- Resolve customer inquiries and coordinate after-sales support.
- Maintain accurate records of client interactions, sales activities, and opportunities using CRM systems.
- Collaborate with the logistics and operations teams to ensure smooth order fulfillment.
Director of student affairs
Rosary Private school
Sharjah , UAE
2019.06 - 2024.08
- Serve as the primary point of contact for students and parents regarding student affairs.
- Provide guidance and support to students on academic, behavioral, and personal matters.
- Assist students in resolving concerns by coordinating with teachers, counselors, and school leadership.
- Maintain accurate and confidential student records.
- Process student admissions, withdrawals, transfers, and re-enrollment documentation.
- Update student information in the school's Student Information System (SIS).
- Respond to parent inquiries regarding student matters.
- Coordinate meetings between parents, teachers, and school administrators.
- Communicate school policies, procedures, and important announcements.
- Experienced in using the Sharjah Private Education Authority (SPEA) Daleel platform and school management systems for student records, administrative processes, and compliance requirements.
HR manager
Providence English private school
Sharjah, UAE
2018.05 - 2019.05
- Develop and implement recruitment strategies for teaching and non-teaching staff.
- Prepare job descriptions and advertise vacancies.
- Screen applications, conduct interviews, and coordinate the hiring process.
- Verify candidates' qualifications, references, and background checks.
- Prepare employment contracts and job offers.
- Coordinate orientation programs for new employees.
- Ensure all onboarding documentation is completed.
- Manage employee resignations, terminations, and exit interviews.
- Ensure proper clearance and handover procedures.
- Foster a positive and professional work environment.
- Develop and oversee performance appraisal systems.
- Support department heads and principals in conducting performance evaluations.
- Monitor employee performance and recommend development plans.
- Assist with succession planning and talent management.
- Address employee concerns, grievances, and disciplinary matters.
- Mediate workplace conflicts and provide HR guidance to staff and school leadership.
- Promote employee engagement and well-being initiatives.
Receptionist
Sharjah British International School
Sharjah , United Arab Emirates
2014.01 - 2018.04
- Greet and welcome visitors in a professional and friendly manner.
- Direct visitors to the appropriate person or department.
- Maintain a clean, organized, and professional reception area.
- Answer, screen, and forward incoming phone calls.
- Respond to emails and general inquiries.
- Take and relay messages accurately and promptly.
- Schedule and confirm appointments and meetings.
- Manage calendars for managers or departments.
- Prepare, scan, photocopy, and file documents.
- Handle incoming and outgoing mail and courier services.
Education
Bachelor of Business Administration - Business Administration
Skyline University college
Sharjah 2016.09 - 2019.07
Master's degree - Strategic Human Resources
Skyline University College
Sharjah 2020.08 - 2021.06
Skills
- Project management software experience
- Office equipment operation
- Knowledge of hr practices
- Attention to Detail
- Project Management
- Database management
- Operations management
- Microsoft office suite proficiency
- Multitasking efficiency
- Financial budgeting
- HR policies implementation
- Training and Development
- Payroll administration
- Talent acquisition strategies
Languages
Arabic
Proficient (C2)
English
Advanced
Affiliations
- Reading
- Swimming
References
References available upon request.
Timeline
Education consultant
Eduverse Comapny
2024.09 - 2026.04
Master's degree - Strategic Human Resources
Skyline University College
2020.08 - 2021.06
Director of student affairs
Rosary Private school
2019.06 - 2024.08
HR manager
Providence English private school
2018.05 - 2019.05
Bachelor of Business Administration - Business Administration
Skyline University college
2016.09 - 2019.07
Receptionist
Sharjah British International School
2014.01 - 2018.04