Diana Botobaeva

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Guided clients through the buying, selling, and renting processes, with a focus on personalized service. • Achieved and exceeded sales targets consistently. • Built and maintained strong client relationships and a robust network.

• Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.

• Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.