Diana Hizo

Delivered sophisticated and personalized service to premium-class passengers, focusing on establishing positive emotional connection driven by the simplicity of hospitality.

Adhered to strict SOPs to ensure safety, security and impeccable service standards.

Created unique customer experiences by anticipating and addressing individual needs, demonstrating empathy and responsiveness.

Represented Emirates' commitment to professionalism, excellence and innovation showcasing adaptability in multicultural environments.

Licensed in Zumba, Kangoo Jumps, Functional Training providing inclusive and engaging fitness sessions for diverse clients.

Building trust and motivation with clients through personalized programs, helping them achieve their unique goals.

Leading fun and engaging workshops and fitness challenges making every client feel respected, recognised and confident.

Implementing nutritional guidance while educating clients for more comprehensive results of overall wellbeing.

Conducted training sessions on client management and negotiation skills, enhancing team efficiency.

Supported sales strategies across 56 branches, developing promotional materials and sales training. While delivering trainings for over 500 employees ensured engagement and understanding when launching new products.

Led projects to identify new business opportunities, presenting findings to key stakeholders.

Built trust with high-value clients through personalized solutions and attention to their needs, driving loyalty and satisfaction.

Delivered highly personalized financial solutions to a sensitive, high-net-worth clientele by building trust and long-term relationships.

Demonstrated professionalism by adhering to strict SOPs and compliance regulations.

Collaborated with key stakeholders to provide bespoke financial strategies, ensuring client satisfaction and retention.

Established a reputation for empathy and attentiveness putting clients' unique needs at the forefront of every interaction.

Managed a portfolio of corporate clients, offering customized financial services to meet their unique business needs.

Conducted detailed market analyses to provide strategic advice and enhance client trust.

Built and maintained relationships with key corporate accounts by delivering innovative and personalized solutions.

Showcased exceptional attention to details.

Provided exceptional hospitality at high-profile VIP events focusing on creating memorable and experience-oriented services.

Curated luxury dining experiences in breathtaking settings, catering to the unique preferences of high-profile clients.

Delivered silver service, combining elegance, attentiveness and personalization to create memorable moments for guests.

Collaborated with event planners to design bespoke services, ensuring every detail reflected sophistication and excellence.

Served at the town's most prestigious and culturally iconic establishment, a more than 200-year-old historical landmark known for its exclusivity.

Delivered exceptional service in a traditional uniform, offering guests a uniquely immersive and elegant experience.

Created lasting memories for guests by sharing the venue's history, combining cultural heritage with luxury hospitality.