Diana Lorane Chua
Abu Dhabi,UAE
Summary
A highly skilled recruitment professional with expertise in interview technique evaluation and recruitment software proficiency. Demonstrates exceptional communication and client relationship management, ensuring seamless onboarding processes and contract preparation. Adept at sourcing candidates with resourcefulness while maintaining labour law compliance and knowledge of employment law. Committed to enhancing organisational talent acquisition strategies.
Offering strong organisational and communication skills with abackground in coordinating and supporting various projects. Knowledgeable about client relations, recruitment processes, and administrative tasks. Ready to use and develop coordination, multitasking, and interpersonal skills in Recruitment role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Recruitment coordinator
Emirates General Services Enterprises
Abu Dhabi, UAE
2024.01 - Current
- Handled high-volume recruitments during peak seasons without compromising on quality of hire.
- Identified potential candidates for client requirements through active sourcing methods.
- Collaborated closely with other consultants within the agency for meeting larger client demands.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
- Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
- Liaised with third-party vendors for conducting background checks of shortlisted candidates.
- Advised on contract and salary obligations to meet business and employee requirements.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Assisted with administrative tasks, improving overall functionality of the office.
Receptionist cum Admin Assistant
Aldebaran Training Institute
Abu Dhabi, UAE
2023.01 - 2023.12
- Handled appointment scheduling to ensure smooth daily operations.
- Upheld confidentiality with sensitive information handling procedures.
- Maintained accurate logs of visitor entries for security purposes.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Assisted with administrative tasks, improving overall functionality of the office.
- Embodied company values through friendly and reliable customer service.
- Represented company and promoted brand with exceptional service and presentation.
Store supervisor
Sanford Marketing Corporation Inc.
Nueva Ecija , Philippines
2019.07 - 2022.11
- Improved customer satisfaction by implementing efficient checkout procedures.
- Resolved customer complaints to maintain positive store reputation.
- Monitored daily cash handling and till reconciliation for accuracy of transactions.
- Enforced health and safety regulations, ensuring a safe working environment for all staff members.
- Provided training to new employees, enhancing team efficiency.
- Supervised team members, ensuring high standards of service.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Enforced service standards to maintain establishment reputation for excellence.
Education
Bachelor of Science - Hotel and Restaurant Management
College for Research and Technology
Cabanatuan City, Philippines 2015.07 - 2019.03
Teachers Certificate Program - Teaching
Araullo University
Cabanatuan City, Philippines 2022.07 - 2023.01
Skills
- Patience with long processes
- Interview technique evaluation
- Recruitment software proficiency
- Resourcefulness in sourcing candidates
- Knowledge of employment law
- Contract preparation capabilities
- Onboarding process management
- Exceptional communication
- Client Relationship Management
- Labour law compliance
Timeline
Recruitment coordinator
Emirates General Services Enterprises
2024.01 - Current
Receptionist cum Admin Assistant
Aldebaran Training Institute
2023.01 - 2023.12
Teachers Certificate Program - Teaching
Araullo University
2022.07 - 2023.01
Store supervisor
Sanford Marketing Corporation Inc.
2019.07 - 2022.11
Bachelor of Science - Hotel and Restaurant Management
College for Research and Technology
2015.07 - 2019.03