Summary
Overview
Work history
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic
Diana Maskell Ecommerce Category Manager

Diana Maskell Ecommerce Category Manager

Dubai,United Arab Emirates

Summary

Seasoned Retail Category Manager with 18+ years of UAE experience in E-commerce, Category Management, Vendor Relations, and Business Development. Experienced in leading category growth and commercial operations at Amazon UAE and currently heading the Gear & Bedroom Category at Mumzworld. Proven expertise in P&L management, pricing strategy, vendor negotiations, assortment planning, and marketplace growth across Amazon, Noon, FirstCry, Mumzworld, Babyshop, Namshi, and Dubai Store.

Holds a Doctorate in General Management, certifications in E-commerce and Brand Management from The Indian Institutes of Management - Indore, and is a Certified AI Professional from the London School of AI Business and Management. Successfully managed leading global brands and delivered significant business growth through data-driven decision-making, strategic partnerships, and customer-focused category leadership across the UAE and KSA markets.

Successfully managed and scaled renowned global and regional brands including Cybex,Maxi-Cosi,Siemens,Tefal,Geepas, Kärcher, Xiaomi, Russell Hobbs, Honeywell, Disney, Warner Bros,Tommee Tippee UK, Hauck,B.Box, Private in-house brand and many more across major e-commerce platforms.

Overview

24
24
years of professional experience
3
3
years of post-secondary education

Work history

Category Manager Gear

Mumzworld LLC
Dubai
2026.01 - Current

Own and manage baby gear and bedroom category P&L for UAE and KSA.

Drive revenue growth through pricing, assortment planning, and inventory optimisation.

Lead 20 brand partnerships, running vendor negotiations, business planning, launches.

Build category growth strategies using market analysis and customer insights.

Forecast demand and use data to guide category decision-making.

Run category marketing and digital merchandising to lift brand visibility.

  • Optimise premium landing page placements to improve traffic and conversions.
  • Collaborate with marketing, merchandising, supply chain, and operations teams.
  • Improve customer experience and overall category performance through cross-team work.
  • Own category planning and marketing initiatives for end-to-end P&L management.
  • Implement strategic sourcing to strengthen supplier relationships and commercial terms.
  • Maintain consistent sales and margin growth across category portfolio.
  • Expand brand assortment and strengthen vendor partnerships via AVN/JBP closure and realignment.
  • Improve profitability through pricing, inventory, and promotional optimisation.
  • Apply innovative category management techniques to improve supply chain performance.
  • Use sales analytics to spot trends and adjust category strategies.

Retail Category Manager - Amazon UAE

AMAZON UAE
Dubai, UAE
2025.01 - 2025.12
  • Managed diverse portfolio of key brands within Small Domestic appliances Category at Amazon UAE, including high-profile names such as Xiaomi, Geepas, Siemens, Karcher, Honeywell, Tineco, Beko, Coway, Tefal and Russell Hobbs.
  • Drove full P&L and developed comprehensive category strategy aimed at sustainable growth, profitability enhancement, and superior customer experience for categories like Vaccum Cleaners, Air Purifiers, blenders, Coffee machines, home appliances for brands.
  • Achieved remarkable year-over-year sales increase of over 40% for brands like Karcher, Geepas, Coway,Xiaomi and Honeywell through strategic planning and performance optimization. Led '1 Week 1 Brand' campaigns to implement accelerated growth strategies.
  • Successfully led new brand onboarding initiatives with RVR team for category portfolio, onboarded brands like Laurastar, Inalsa, Eureka, Career, Blueair, Clickon, Tower UK to name few.

E-Commerce Category Manager

TRUCARE FZC
Dubai, UAE
2021.02 - 2024.12
  • Led Baby Category across top e-commerce platforms in UAE and KSA, including Amazon, Noon, Mumzworld, FirstCry, and Babyshop.
  • Developed and executed sales strategies for Tier 1 global brands such as Tommee Tippee, Hauck, Babybjorn, Disney, and Trucare's in-house brand, Nurtur.
  • Drove top-line and bottom-line performance by managing inventory forecasts, aligning with business plans, and ensuring SLA compliance.
  • Successfully launched brands and categories, contributing to market share growth and enhancing customer engagement.
  • Spearheaded digital marketing initiatives, including influencer collaborations and PPC campaigns, to build brand equity and drive ROI during key events like Black Friday and Prime Day.
  • Introduced direct import strategies, notably for Tommee Tippee on Amazon, enabling cost efficiencies and improved product availability.
  • Achieved sell-in revenue target of AED 32 million, showcasing strong commercial acumen and execution capabilities.
  • Led and mentored team of 3 e-commerce executives, ensuring seamless sales operations, execution of strategies, and optimal performance across all key accounts.

Regional Ecommerce Business Manager - Sales Growth

EXBORDERS FZE - CROSS BORDER E-COMMERCE
Dubai
2018.04 - 2021.02
  • Successfully launched UAE-based brands on Amazon India, including Spni, Naseem Perfume, IZIL Beauty, V Perfume, Boon, The First Years, Keeeper, Como Tomo, Millia Cosmetics, Samawa Perfumes, Henna Speedy, and more.
  • Managed cross-border logistics, shipping products from the UAE to India while ensuring compliance with Amazon marketplace SLAs.
  • Implemented effective promotions and pricing strategies to position products competitively and maximize visibility and conversion during major events.
  • Led business development efforts, onboarding 150+ new merchants and scaling the portfolio to over 500 brands across cosmetics, perfumes, baby products, and healthcare categories.
  • Negotiated vendor and merchant partnerships, contributing to margin optimization and product assortment growth.
  • Expanded reach by collaborating with online marketplaces across the GCC, leveraging sourcing from Amazon US and UK retail for resale in the UAE on all local platforms.
  • Monitored brand performance across all platforms, using insights to drive sales growth and optimize listings.
  • Oversaw warehouse and fulfillment operations, ensuring timely receipt of international shipments and order dispatch to maintain SLA compliance.
  • Led a team of 5 executives, managing daily operations, sales tracking, and cross-functional coordination.
  • Represented the company at regional trade shows and industry events, enhancing brand visibility and fostering strategic partnerships.
  • Independently managed end-to-end business operations, achieving a monthly turnover of AED 1.5 million.

Trade Marketing Head

AALMIR TRADING GROUP LLC
2017.04 - 2017.11
  • Managed more than 200 top brands in the UAE like Britannia, Ulker Turkey, Perfetti, Arcor, Orion, Leaf Italy, and Bahar washing powder.
  • Was involved in planning & executing the sales, distribution & trade marketing activities.
  • In charge of UAE Retail Trade Marketing.
  • Formulating quarterly targets for the sales team which includes 8 Key Account Managers & 31 sales executives & updating on achievements & actions to improve the sales.
  • Analyzing the data and coming up with reports & presentations on distribution and sales for the brand owners, senior management, and sales team.
  • Negotiating business plans and rebates.
  • Conceptualizing and executing trade promotions and rolling out impactful in-store campaigns in collaboration with marketing and sales teams.
  • Sales Forecasting & Budget Planning - Handled a team of 4 employees.

Key Account Specialist & Business Development

WORKZ GROUP INTERNATIONAL (Now Trasna)
Dubai
2010.04 - 2016.12
  • Collaborated with major Tier 1 groups across telecom and network services daily.
  • Managed supply for 85+ telecom operators and 35 key accounts.
  • Coordinated RFQ and tender responses through full sales cycle execution.
  • Trained customers on new products during discovery and demonstrations sessions.
  • Delivered end-to-end supply chain solutions for telecom product requests.
  • Achieved sales quotas through structured pipeline follow-up and territory reviews.
  • Planned territory strategy using 7 P's marketing approach each quarter.
  • Built revenue plans via sales and account activity for cross-selling.
  • Executed upselling plans and updated account targets for priority accounts.
  • Produced business reports for directors and CEO each reporting period.
  • Partnered with sales director and regional manager on account decisions.
  • Supported marketing campaigns with timely input from sales and key accounts.

Sr. Customer Relation Officer (Retention)

DU TELECOM
Dubai
2008.08 - 2010.09
  • Handle customer enquiries to solve issues and provide technical assistance.
  • Support product development team during new product launch.
  • Manage a team of 8 members as 2nd-in-command to leader.

Relationship Manager

BPL TELECOM
Mumbai
2007.03 - 2008.03
  • Handled 71 Top corporate companies in Mumbai region as an Account manager to ensure consistency of business and tapped areas of business growth.
  • Reported directly to VP of Sales.

Customer Relation Officer

ICICI ONE SOURCE
Mumbai
2005.10 - 2007.01

VIP Sales & Retention Specialist

RENAISSANCE HOTEL (MARRIOTT GROUP)
Mumbai
2002.05 - 2005.07

Education

Master's Degree - Theology

LIFE CHRISTIAN UNIVERSITY
UAE
2020.01 - 2020.01

Bachelor's Degree - Arts, Psychology

MUMBAI UNIVERSITY
MUMBAI INDIA

Ph.D., Pr. Doctorate - General Management

KAIZEN SCHOOL OF MANAGEMENT
Mumbai
2015.01 - 2015.01

Diploma - Artificial Intelligence

LONDON SCHOOL OF MANAGEMENT
UAE
2024.06 - 2025.12

Certified Professional in Brand Management - Brand & Product Management

IIM ROHTAK (INDIAN INSTITUTE OF MANAGEMENT)
India
2024.01 - 2024.12

Certificate Programme in Digital Marketing - Digital Marketing and Strategy (CPDMS)

IIM INDORE (INDIAN INSTITUTE OF MANAGEMENT)
Indore, India
2021.11 - 2022.09

Skills

  • P&L ownership and business forecasting
  • Data-driven decision making
  • Margin improvement and pricing strategy
  • Category growth management
  • Negotiation and deal closing
  • Team leadership
  • Vendor relationship management
  • New product launches and onboarding
  • Brand Management

LANGUAGES

ENGLISH
Native
MARATHI
Fluent
HINDI
Native

Accomplishments

- WORKZ Group (Now Trasna) Extra mile award 2014 - Best sales performance of the year

- 28 COE Award - 2022 - Business Excellence & Leadership Awards 2022

Timeline

Category Manager Gear

Mumzworld LLC
2026.01 - Current

Retail Category Manager - Amazon UAE

AMAZON UAE
2025.01 - 2025.12

Diploma - Artificial Intelligence

LONDON SCHOOL OF MANAGEMENT
2024.06 - 2025.12

Certified Professional in Brand Management - Brand & Product Management

IIM ROHTAK (INDIAN INSTITUTE OF MANAGEMENT)
2024.01 - 2024.12

Certificate Programme in Digital Marketing - Digital Marketing and Strategy (CPDMS)

IIM INDORE (INDIAN INSTITUTE OF MANAGEMENT)
2021.11 - 2022.09

E-Commerce Category Manager

TRUCARE FZC
2021.02 - 2024.12

Master's Degree - Theology

LIFE CHRISTIAN UNIVERSITY
2020.01 - 2020.01

Regional Ecommerce Business Manager - Sales Growth

EXBORDERS FZE - CROSS BORDER E-COMMERCE
2018.04 - 2021.02

Trade Marketing Head

AALMIR TRADING GROUP LLC
2017.04 - 2017.11

Ph.D., Pr. Doctorate - General Management

KAIZEN SCHOOL OF MANAGEMENT
2015.01 - 2015.01

Key Account Specialist & Business Development

WORKZ GROUP INTERNATIONAL (Now Trasna)
2010.04 - 2016.12

Sr. Customer Relation Officer (Retention)

DU TELECOM
2008.08 - 2010.09

Relationship Manager

BPL TELECOM
2007.03 - 2008.03

Customer Relation Officer

ICICI ONE SOURCE
2005.10 - 2007.01

VIP Sales & Retention Specialist

RENAISSANCE HOTEL (MARRIOTT GROUP)
2002.05 - 2005.07

Bachelor's Degree - Arts, Psychology

MUMBAI UNIVERSITY
Diana Maskell Ecommerce Category Manager