Dickson Osei Annor
Dubai
Summary
Institution: Enoc - CSA Forecourt
Position: Fuel Attendant
Date: 11th July, 2022 till date
Role: Providing fuel services to customers including dispensing fuel, receiving payment for fuel and ensuring good customer relation
Institution: Adom Catering Services
Position: Accountant
Date: 20th February, 2021 to 15th February, 2022
Roles: Reception, analysis, recording and reporting of financial data
Institution: African Financial Services
Position: Bank Teller
Date: 24th December, 2020 to 31st December, 2021
Roles: Interacting with clients, verifying their identification, processing deposits and withdrawals, facilitating financial transactions
Institution: Rok Graphics
Position: Graphic Designer, Photo Editor
Date: 18th August, 2019 to 16th August, 2020
Roles: Graphic designing, photo editing, Hardware Technician
Institution: Metalex Limited
Position: Forklift Driver
Date: 5th September, 2017- December, 2019
Role: Forklift operation, inventory management, equipment upkeep Bringing positive and reliable attitude, combined with understanding of fuel handling safety and customer service principles. Knowledge of pump operations and cash handling, with ability to perform basic vehicle inspections and maintain clean work environment. Committed to ensuring smooth operations and high level of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Warehouse Forklift Driver
Metalex Limited
09.2017 - 12.2019
- Role: Forklift operation, inventory management, equipment upkeep
Fuel Attendant
Enoc-CSA Forecourt
07.2022 - Current
- Role: Providing fuel services to customers including dispensing fuel, receiving payment for fuel and ensuring good customer relation
- Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Contributed to increased sales by informing customers about available products and promotions.
- Completed daily reports, documenting sales figures, inventory levels, and any notable incidents during shifts.
Bank Teller
African Financial Services
12.2020 - 12.2021
- Interacting with clients, verifying their identification, processing deposits and withdrawals, facilitating financial transactions
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Accountant
Adom Catering Services
02.2021 - 02.2022
- Reception, analysis, recording and reporting of financial data
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Prepared and filed tax forms to meet needs of customers.
Graphic Designer, Photo Editor
Rok Graphics
12.2019 - 12.2021
- Graphic designing, photo editing, Hardware Technician
- Made CDs and crafted digital and print albums for clients and events with up to [Number] photos.
- Scouted locations for [Number] photoshoots and obtained appropriate permits.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Completed final touches for projects before rollout.
- Improved team collaboration with introduction of cloud-based design tools.
- Developed creative design for print materials, brochures, banners, and signs.
- Elevated customer satisfaction by personalizing graphic design solutions.
Education
High School Diploma -
Nkawkaw Senior High School
Nkawkaw 01.2012
Skills
- English (Fluent)
- Project Management
- Cleanliness and Organization
- Reliability and punctuality
- Self-Motivation and Initiative
References
Emmanuel Sakyi, Senior Research Assistant / Laboratory Technologist, Food Process Engineering, University of Ghana, +233 24 548 9372
Leadership Experience
Supervision at the Fuel Station
Timeline
Fuel Attendant
Enoc-CSA Forecourt
07.2022 - Current
Accountant
Adom Catering Services
02.2021 - 02.2022
Bank Teller
African Financial Services
12.2020 - 12.2021
Graphic Designer, Photo Editor
Rok Graphics
12.2019 - 12.2021
Warehouse Forklift Driver
Metalex Limited
09.2017 - 12.2019
High School Diploma -
Nkawkaw Senior High School
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