
Currently working with Dubai Health Authority
Total Nine Plus years of experience (which comprises of 13 years in Dubai and 4 years in Bangalore) in the field of Information Technology in the area of IT Asset Management
· Perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the IT Service Management toolkit
· Establish, Develop and Maintain processes for managing and tracking the full IT asset, license, and maintenance life cycle from procurement to retirement
· Validate automated discovery and enter all hardware and configuration data into IT asset repository/CMDB and ensure information is up-to-date, accurate, and auditable.
· Track and maintain an accurate inventory of all assets throughout their life cycle. Assets include but not limited to: copies of software licenses, warranties, maintenance records, all costs associated with asset and maintenance and support.
· Developing policies & procedures for effective asset lifecycle management (acquisition, deployment, utilization, de-installation, reallocation and disposal) of IT assets.
· Prepare the minutes of meeting and take care the required action against respective points which are discussed in the meeting. Coordinate activities, resources, equipment and information.
· Preparing RFI and RFP. Send the RFI and RFP document to vendors with specific information of product
Evaluates existing asset management systems and the design, implementation and management of new/ improved systems for efficiency and effectiveness
· Agrees assets to be uniquely identified with naming conventions; ensures that staff comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates.
· Provides the scheduled monthly/weekly/daily reports to Management and demanded reports whenever the Management required.
· Managing IT Asset & IT Vendor Management activities in attainment of established within Service Level Agreements (SLA)
· Carrying out report IT hardware & software asset reconciliation and audit activities on a timely basis to minimize liability related to unlicensed software in the enterprise.
· Contributing and Exercising SIP (Service Improvement Plan) for Configuration Management Database (CMDB)
· Manage and monitor the Microsoft, Adobe, AutoCAD and other software licenses to ensure all software benefits are fully utilized throughout the firm and that the firm remains compliant at all times in relation to desktop applications as well as server licensing.
· Worked with different client sites of Manipal with various technical expertise’s.
· Experience in Virtual class systems for the ICICI Manipal Technology for the probationary employees from
ICICI.
· Desktop related issues as well as applications for Manipal Global Educations
· Install, configure, and troubleshoot Desktops, Laptops , printers, scanners and other peripherals
· Experienced in Network printing and scanning
· Installing and troubleshooting in various Windows OS.
· Experienced with Printers[Inkjet(HP),LaserJet(HP),Label printers(Zebra)
· Managing Users, Groups via Active Directory users and computers
· Track and maintain an accurate inventory of all assets throughout their life cycle. Assets include but not limited to: copies of software licenses, warranties, maintenance records, all costs associated with asset and maintenance and support.
· Developing policies & procedures for effective asset lifecycle management (acquisition, deployment, utilization, de-installation, reallocation and disposal) of IT assets.
· Prepare the minutes of meeting and take care the required action against respective points which are discussed in the meeting. Coordinate activities, resources, equipment and information.
Asset Management
Ivanti Service
CMDB
MS Excel
Crystal Reports
Landesk Management Suit