Atharva Kumthekar

• Directed strategic business development initiatives, focusing on new customer acquisition and market expansion.
• Utilized market data analysis to identify trends and opportunities, driving effective business strategies.
• Fostered strong relationships with key stakeholders, enhancing customer engagement and experience.
• Accelerated revenue growth through innovative lead generation and effective customer relationship management

• • Was responsible for maintaining 100+ sustaining a long-term relationship with every on-boarded apartment owner in a particular geographical region.

• Responsible for Post-sales support and escalation management.

• Farmed & and up-sold onboarded clients concerning better plans and benefits.

• Educated every client about new plans/ offers as when raised by Nobroker.com

• Retained every account through successful renewals on completion of the subscription period.

• Formulated and implemented successful account strategies to drive continuous improvement, profitability, and growth.

• Maintained client records in CRM systems, ensuring streamlined data processes for maximum efficiency.

• Effectively answered and managed incoming telephone calls, providing valuable assistance to callers and ensuring accurate message-taking.

• Coordinated and organized files, spreadsheets, and reports for the staff, facilitating efficient workflow a information access.

• Demonstrated strong data collection skills by gathering and analyzing customer data to identify trends. These insights were utilized to inform business planning decisions.

• Proactively initiated outbound calls to generate new business leads, contributing to the company's growth and revenue expansion.

• Demonstrated efficiency and precision in fulfilling customer orders, consistently meeting and exceeding company targets for order processing.