Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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DIHIA MERZOUK

DIHIA MERZOUK

Operation Studies (Decision Analysis) /coordination
DUBAI

Summary

Decision analysis is a systematic, quantitative, and visual approach to making strategic business decisions and fully utilizes them, while making a significant contribution to the success of the company

Overview

8
8
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Office Administration Executive

North Wave International DMCC
Dubai
03.2023 - Current
  • As our company (shipping company from indonesia) opens another branch in Dubai now, and I am the first and only employee for the company for now. I have the honor of taking care of almost all tasks, such as:
    Finance: responsible for all financial aspects of a business or organization. I manage the budget, prepare financial reports, invoices.. and ensure that all financial transactions are conducted legally and ethically
    Administration: Coordinating office activities and operations to secure efficiency and compliance with company policies
    Commercial: as our company is a Coal shipping company, I am responsible for receiving, tracking, and sending orders to customers, and verifying that our services are provided on time and to the right person
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained protocol throughout routine work days and special events.
  • Created and updated records and files to maintain document compliance.

Scheduler (Coordinator)

American Hospital Dubai
Dubai
04.2021 - Current

A scheduler is responsible of, schedule and confirms appointment,

-The attention to detail, problem-solving skills, relationship-building skills, and adaptability. These skills are needed to ensure that a professional working as a scheduler can successfully plan and execute scheduling needs for the company or organization that they work for .

Unit Clerk Interpreter

American Hospital Dubai
dubai
03.2020 - 04.2021

A unit clerk is responsible of maintaining the accuracy and security of confidential patient health records

Drove operational improvements which resulted in savings and improved profit margins.

-Actively listened to customers' requests, confirming full understanding before addressing concerns..

-Used coordination and planning skills to achieve results according to schedule

Executive Assistant

Majdoul Company
bouira
01.2017 - 01.2018

-The most important function an Executive Assistant job is the ability to be organized, informed, and prepared for anything that comes on the way, and to be Specific, measurable, achievable, realistic and timely

-Professional responsible for managing the schedules and communications of key executives in the company.

-Presents recommendations to clients as needed.


Multi Level Marketing (MLM), (Freelancer)

Forever Living Products
Cherrag
09.2015 - 12.2017

-Multi Level Marketing (MLM) is a monetary strategy used by direct sales companies to encourage existing distributors to recruit new distributors network marketing, is individuals selling products to the public - often by word Of mouth and direct sales.

-The main idea behind the MLM strategy is to promote maximum number of Distributors for the product and exponentially increase the sales force

Secondary Mathematics Teacher

Saharidj School
Aaharidj
09.2016 - 07.2017

-Developed lesson plans to adhere to clear departmental and school policy objectives.

-Assessed submitted class assignments, determined grades and -reviewed work with struggling students to boost success chance.

-Provided meaningful math instruction to improve math skills of children.


Education

Bachelor's Degree - Operational Research /Mathematics

Abdu Al Rahman Mira University Bejaia
A Lgeria
09.2010 - 07.2015

Certificate - Hygiene Security Environment

Hygiene Security Environment Supervisor
ECOFOP Private School Bejaia
01.2012 - 02.2013

Baccalaureate - Applied Mathematics

Experimental Science
Polytechnic High School Bechloul
09.2007 - 07.2010

Skills

    Great multitasker

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

Corticated of communication with confidence

Timeline

Office Administration Executive

North Wave International DMCC
03.2023 - Current

Scheduler (Coordinator)

American Hospital Dubai
04.2021 - Current

Unit Clerk Interpreter

American Hospital Dubai
03.2020 - 04.2021

Executive Assistant

Majdoul Company
01.2017 - 01.2018

Secondary Mathematics Teacher

Saharidj School
09.2016 - 07.2017

Multi Level Marketing (MLM), (Freelancer)

Forever Living Products
09.2015 - 12.2017

Certificate - Hygiene Security Environment

Hygiene Security Environment Supervisor
01.2012 - 02.2013

Bachelor's Degree - Operational Research /Mathematics

Abdu Al Rahman Mira University Bejaia
09.2010 - 07.2015

Baccalaureate - Applied Mathematics

Experimental Science
09.2007 - 07.2010

Corticated of communication with confidence

Certificate of Data-driven presentations with excel and PowerPoint (365/2019)

Certificate of completion- organizational thought leadership

Post fixture shipping operation

DIHIA MERZOUKOperation Studies (Decision Analysis) /coordination