Javohir Pulatov

• Greeting the guests when they enter and leave.
• Answering phone calls and booking reservations with accuracy.
• Accommodating the customer’s requests as much as possible and permissible by the rules and policies of the restaurant.
• Keeping updated on the happenings in the restaurant such as the number of available tables, reserved tables, opening, and closing timings.
• Seating the customers at their seats or waiting rooms and ensuring they are comfortable.
• Ensure the complimentary welcome drink is served.
• Engaging with guests while they are waiting.
• Addressing any queries or complaints and resolving it efficiently.
• Ensuring all servers get a good number of customers and occasionally take orders.
• Good knowledge of the menu and specials.
• Good knowledge of directions to guide customers to the establishment.

• · Greet guests, escort them to their seats or waiting areas, and present them with menus and wine lists
• · Inspect dining and serving areas to ensure cleanliness and proper setup
• · Explain how various menu items are prepared, describing ingredients and cooking methods
• · Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressed
• · Speak with guests to ensure satisfaction with food and service, and to respond to complaints
• · Check with guests to ensure that they are enjoying their meals and take action to correct any problems