Dileep Racha
Hyderabad,India
Summary
Offering strong organisational skills and keen eye for detail. Knowledgeable about maintaining cleanliness standards and coordinating tasks to ensure smooth operations. Excellent communication and teamwork skills developed through various roles in hospitality. Ready to use and develop time management, problem-solving, and multitasking skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Housekeeping coordinator
V Hotel Curio Collection By Hilton
Dubai, UAE
09.2022 - 03.2025
- Provided superior service to guests, addressing complaints promptly and professionally.
- Streamlined operations with effective scheduling of housekeeping tasks.
- Implemented new cleaning protocols to improve overall quality of service.
- Trained new staff members to promote compliance with housekeeping procedures.
- Responsible for overall Housekeeping Operations.
- Responsible for compiling and preparing various inventories.
- Preparing Budgets and Capex for department
- Dealing with various suppliers to get HK-related items bought on time.
- Assisting EHK in completing payroll edits and creating weekly schedules for housekeeping staff, according to hotel's forecasted occupancy.
- Managing Lost&Found program and Key Control Program
- Communicating effectively with Maintenance staff to ensure timely repair and maintenance throughout entire hotel
- Completed shift reports for smooth handovers and Back of House operations
- Facilitated clear communication between management and housekeeping staff, boosting overall operational efficiency.
Housekeeping attendant
V Hotel Curio Collection By Hilton
Dubai, UAE
11.2021 - 08.2022
Housekeeping attendant
Ramada Hotel & Suites by Wyndham
Dubai, UAE
07.2019 - 06.2020
Housekeeping attendant
The Gateway Hotel IT Express
Chennai, India
12.2017 - 03.2018
Education
High School Diploma - MPC
Sree Triveni Jr College
Hyderabad, Telangana, India 06.2014 - 03.2016
Bachelor's degree - Hospitality
Global Institute Of Hotel Management
Hyderabad, Telangana, India 06.2016 - 05.2019
Skills
- Proficient in Microsoft Office and comfortable with email communications
- Proficient in time management, ability to organize and manage multiple priorities
- Professional appearance and attention to detail, & computer skills
- Training and Development
- Composure under pressure
- Inter-department collaboration
- Payroll understanding
- Budgeting & cost control
- Adaptability flexibility
- Linen and laundry operations
- Hotel software proficiency
- Housekeeping standards
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Telugu
Proficient (C2)
Affiliations
- Listening to music
- Cooking
- Gardening
Accomplishments
- Awarded as the Employee of April 2024.
- Appreciation from Executive Housekeeper in January 2024.
- Cross Training Completion for Housekeeping Supervisor in July 2023.
- CATCH ME AT MY BEST in July 2022.
- Awarded as the Employee of November 2022.
References
References available upon request.
Timeline
Housekeeping coordinator
V Hotel Curio Collection By Hilton
09.2022 - 03.2025
Housekeeping attendant
V Hotel Curio Collection By Hilton
11.2021 - 08.2022
Housekeeping attendant
Ramada Hotel & Suites by Wyndham
07.2019 - 06.2020
Housekeeping attendant
The Gateway Hotel IT Express
12.2017 - 03.2018
Bachelor's degree - Hospitality
Global Institute Of Hotel Management
06.2016 - 05.2019
High School Diploma - MPC
Sree Triveni Jr College
06.2014 - 03.2016
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