DILIP G. N

• Identify new business opportunities and secure freight contracts.
• Manage key client relationships and negotiate commercial terms.
• Managing container operations, including gate-in activities and required documentation.
• Handling NVOCC/COC business operations for principals.
• Monitoring TDR and coordinating with Sales, Finance, EQC teams, principals, and partners.
• Analysis of operations, transit time, costing, and billing.
• Ensuring timely system updates and operational documentation.
• Coordinating with authorities, terminals, agents, and internal departments on operational matters.
• Handling claims, customs-related matters, container shifting approvals, costing, and TP containers.
• Preparing and maintaining operational MIS, reports, SOPs, and process documentation.
• Updating daily terminal reports and geo-location details.
• Plan and monitor cargo flow to align with vessel capacity and operations.
• Conduct freight market research and competitor analysis for strategic pricing.
• Negotiate procurement agreements with shipping lines and vendors to optimize costs.
• Monitor performance and implement corrective actions to improve efficiency.
• Provide training and performance evaluations for team members.
• Prepare operational and procurement performance reports for senior management.
• Trained in DG shipment handling.

KEY ACCOMPLISHMENTS - HIKARU SHIPPING LINE FZCO

• Secured feeder service slots across multiple trade lanes at highly competitive rates during volatile market conditions, ensuring operational continuity and margin protection.
• Negotiated and managed long-term contracts and spot rates with feeder operators and co-loaders, generating significant and sustained revenue for the organization.
• Successfully launched Red Sea services by securing favorable feeder operator agreements with competitive pricing, strengthening market presence and service coverage.
• Structured and executed dead freight agreements with leading feeder operators for Red Sea and Mediterranean sectors, delivering strong profitability in the last financial year.
• Served as the key point of contact for Dangerous Goods (DG) cargo, ensuring full compliance with IMDG regulations and minimizing operational risk.
• Acted as the primary coordinator for Out of Gauge (OOG) cargo operations, managing complex shipment requirements and ensuring smooth execution.
• Managed vessel agency operations for the Baltic Sea sector from Jebel Ali under Sea Sands Shipping LLC and generated additional revenue streams and received management recognition for outstanding performance.
• Oversaw procurement coordination with destination agents across multiple locations, ensuring timely fulfillment of operational and commercial requirements.
• Represented the company at major industry events including Break Bulk Middle East and Global Freight Summit, strengthening industry relationships and brand visibility.
• Conducted detailed market studies and commercial analysis, preparing reports for senior commercial teams to support pricing strategy and vessel deployment decisions.
• Deployed two vessels from Jebel Ali to Bosaso, Somalia by analyzing local and international demand, successfully establishing a monopolistic market presence within one year.

• Due to COVID-19 situation Company got shut down