DILIP KUMAR DUBEY

• Lead a dynamic team of 9-10 members, ensuring achievement of sales targets across all retail banking products.
• Focusing on individual assigned targets as well ,as per KPI.
• Provide tailored financial solutions addressing requirements of customers.
• Onboarding companies under Employee banking and actively selling all retail banking products as a team as a bulk sourcing.
• Maintained and built close relationships with customers through regular contact and visits with team members.
• Promoted, structured and provided advice customized to best meet needs of customers.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Assisted in recruitment to build team of top performers.
• Conducted regular reviews of operations and identified areas for improvement.
• Worked with customer service to handle escalated customer issues.
• Managed team workload to reach targets for specific tasks.
• Supporting team in achieving their individual targets by pushing them for bulk sourcing.
• Gathered, organized and input information into digital database.
• Created and managed project plans, timelines and budgets.
• Evaluated customer needs and feedback to drive product and service improvements.
• Collaborated with the credit team to secure 100% target attainment for team members, contributing to consistent. month-over-month growth.
• Evaluated staff performance and provided coaching to address inefficiencies.

Achievements-

• Consistent performer recognized by RAKBANK achieving targets as an individual & as a team targets.
• Excellent records in Sales and services.
• Capable of handling team of 9-10 people , motivating and mentoring.
• Created staff schedules, approved requested time off and updated reports.

• Spearheaded team management, strategic marketing planning, and coordination to meet and exceed assigned sales targets.
• Directed and executed comprehensive meeting schedules, Continuing Medical Education (CME) events, and customer relationship management to bolster ties with Key Opinion Leaders (KOLs).
• Motivated Clinical Business Associates, fostering a culture of high performance and ongoing professional growth.
• Facilitated knowledge sharing and best practices through regular discussions, informative newsletters, and team meetings.
• Drove customer base expansion by initiating and negotiating special sales projects with major corporate hospitals to fulfill sales objectives.
• Managed and optimized distribution channels, ensuring institutional orders were secured and performance targets met.
• Implemented targeted sales strategies during review meetings, analyzing stockist and product performance to achieve monthly financial goals.
• Recognized for outstanding sales achievements with an international trip reward in 2008 and an Annual Appreciation Gift for surpassing budget goals and enhancing new product market presence.
• Elevated per capita productivity across sales representatives, contributing to overall team efficiency.
• Successfully launched and established new brands within the market, demonstrating strong market penetration and brand development skills.

• Managed a dynamic team of 5 Sales Officers, driving motivation and training to surpass organizational goals.
• Cultivated and maintained relationships with High Net Worth Individuals (HNIs) and key builders.
• Implemented service level and response time objectives to ensure top-tier service quality through effective real-time management.
• Engaged in direct marketing initiatives to expand client reach.
• Liaised with builders for project approvals and assisted clients with loan procurement and home-finding solutions.
• Focused on expanding the customer base with an emphasis on wealth management.
• Delivered exceptional after-sales service and conducted diligent follow-ups.
• Successfully built a large, satisfied customer base in Bangalore through dedicated service.
• Consistently achieved and often exceeded monthly sales targets.
• Played a pivotal role in generating new business leads and converting them into profitable sales.