DILNA KHAN CPC
Sharjah,UAE
Summary
Highly dedicated and detail-oriented healthcare professional with experience in clinical coding and revenue cycle management. Proven expertise in accurate coding practices, improving claim submissions, and collaborating with cross-functional teams. Transitioned from Clinical Coder to Resubmission Officer within the Revenue Cycle Management (RCM) team, bringing strong analytical skills and a commitment to optimizing the resubmission process for enhanced operational efficiency and revenue recovery.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Resubmission Officer - Revenue Cycle Management
American Hospital Dubai
Dubai, UAE
09.2024 - Current
- Oversee and manage resubmission process of claims, ensuring accuracy and prompt submission of denied claims.
- Collaborate with clinical coders, insurance representatives, and other departments to resolve discrepancies in coding and billing.
- Analyze denial reports to identify patterns and develop strategies to minimize future denials.
- Review medical records, claims, and payment information to ensure compliance with billing standards.
- Assist in refining resubmission workflows and process documentation to enhance efficiency.
- Played key role in improving reimbursement turnaround times and reducing claim denial rates.
Clinical Coder - Revenue Cycle Management
American Hospital Dubai
Dubai, UAE
06.2022 - 08.2024
- Expertise in revenue enhancement, clinical documentation improvement, and data reporting.
- Reviewed medical records and physician notes for accurate coding and completeness.
- Collaborated with healthcare professionals for proper documentation, emphasizing its impact on revenue, audits, and claims.
- Provided coding support to billing and insurance departments for accurate claims processing.
- Handled outpatient claim rejections and implemented strategies to reduce future rejections.
- Maintained high-quality coding work while ensuring compliance with hospital policies.
- Worked in operating room, assigning CPT codes for surgeries and estimating surgery costs for self-pay patients.
Medical Coder (Intern)
Aster Medicity
Kochi, Kerala, India
11.2021 - 01.2022
- Achieved high accuracy and swift turnaround times for clinical coding services.
- Assigned sequenced codes based on medical records (ICD-10-CM).
- Ensured correct discharge disposition and accurate diagnostic coding.
Education
Certified Professional Medical coder -
American Academy of Professional Coding
02.2021 - 05.2021
Bachelor of Science - Psychology
Annamalai University
04.2015 - 05.2018
Skills
- CPT, ICD-10-CM, and HCPCS coding
- Denial management and claims resubmission
- Experience with 3M coding, Encoder Pro, Cerner, MyCare, CEED, and Meditech
- Knowledge of hospital protocols and procedures
- Medical terminology
- Injection and infusion coding (including chemotherapy)
- NCCI edits and MUE
- Bundling coding
- Proficiency in Excel
- Time management
Certification
- Certified Professional Coder (CPC), AAPC
- Certificate Course in AI Medical Coding (CAIMC)
Languages
English
Fluent
Malayalam
Native
Tamil
Upper intermediate
Declaration
I hereby declare that the above details furnished above are true to the best of my knowledge.
Personal Information
- Passport Number: N8434632
- Date of birth: 08/06/95
- Gender: Female
- Nationality: Indian
- Marital status: Married
- Religion: Islam
- Visa status: Employment visa
Timeline
Resubmission Officer - Revenue Cycle Management
American Hospital Dubai
09.2024 - Current
Clinical Coder - Revenue Cycle Management
American Hospital Dubai
06.2022 - 08.2024
Medical Coder (Intern)
Aster Medicity
11.2021 - 01.2022
Certified Professional Medical coder -
American Academy of Professional Coding
02.2021 - 05.2021
Bachelor of Science - Psychology
Annamalai University
04.2015 - 05.2018
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