Summary
Overview
Work History
Education
Skills
Certification
Languages
Declaration
Personal Information
Timeline
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DILNA KHAN CPC

DILNA KHAN CPC

Sharjah,UAE

Summary

Highly dedicated and detail-oriented healthcare professional with experience in clinical coding and revenue cycle management. Proven expertise in accurate coding practices, improving claim submissions, and collaborating with cross-functional teams. Transitioned from Clinical Coder to Resubmission Officer within the Revenue Cycle Management (RCM) team, bringing strong analytical skills and a commitment to optimizing the resubmission process for enhanced operational efficiency and revenue recovery.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Resubmission Officer - Revenue Cycle Management

American Hospital Dubai
Dubai, UAE
09.2024 - Current
  • Oversee and manage resubmission process of claims, ensuring accuracy and prompt submission of denied claims.
  • Collaborate with clinical coders, insurance representatives, and other departments to resolve discrepancies in coding and billing.
  • Analyze denial reports to identify patterns and develop strategies to minimize future denials.
  • Review medical records, claims, and payment information to ensure compliance with billing standards.
  • Assist in refining resubmission workflows and process documentation to enhance efficiency.
  • Played key role in improving reimbursement turnaround times and reducing claim denial rates.

Clinical Coder - Revenue Cycle Management

American Hospital Dubai
Dubai, UAE
06.2022 - 08.2024
  • Expertise in revenue enhancement, clinical documentation improvement, and data reporting.
  • Reviewed medical records and physician notes for accurate coding and completeness.
  • Collaborated with healthcare professionals for proper documentation, emphasizing its impact on revenue, audits, and claims.
  • Provided coding support to billing and insurance departments for accurate claims processing.
  • Handled outpatient claim rejections and implemented strategies to reduce future rejections.
  • Maintained high-quality coding work while ensuring compliance with hospital policies.
  • Worked in operating room, assigning CPT codes for surgeries and estimating surgery costs for self-pay patients.

Medical Coder (Intern)

Aster Medicity
Kochi, Kerala, India
11.2021 - 01.2022
  • Achieved high accuracy and swift turnaround times for clinical coding services.
  • Assigned sequenced codes based on medical records (ICD-10-CM).
  • Ensured correct discharge disposition and accurate diagnostic coding.

Education

Certified Professional Medical coder -

American Academy of Professional Coding
02.2021 - 05.2021

Bachelor of Science - Psychology

Annamalai University
04.2015 - 05.2018

Skills

  • CPT, ICD-10-CM, and HCPCS coding
  • Denial management and claims resubmission
  • Experience with 3M coding, Encoder Pro, Cerner, MyCare, CEED, and Meditech
  • Knowledge of hospital protocols and procedures
  • Medical terminology
  • Injection and infusion coding (including chemotherapy)
  • NCCI edits and MUE
  • Bundling coding
  • Proficiency in Excel
  • Time management

Certification

  • Certified Professional Coder (CPC), AAPC
  • Certificate Course in AI Medical Coding (CAIMC)

Languages

English
Fluent
Malayalam
Native
Tamil
Upper intermediate

Declaration

I hereby declare that the above details furnished above are true to the best of my knowledge.

Personal Information

  • Passport Number: N8434632
  • Date of birth: 08/06/95
  • Gender: Female
  • Nationality: Indian
  • Marital status: Married
  • Religion: Islam
  • Visa status: Employment visa

Timeline

Resubmission Officer - Revenue Cycle Management

American Hospital Dubai
09.2024 - Current

Clinical Coder - Revenue Cycle Management

American Hospital Dubai
06.2022 - 08.2024

Medical Coder (Intern)

Aster Medicity
11.2021 - 01.2022

Certified Professional Medical coder -

American Academy of Professional Coding
02.2021 - 05.2021

Bachelor of Science - Psychology

Annamalai University
04.2015 - 05.2018
DILNA KHAN CPC